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小编为大家整理了商务英语抱怨信函写作。一起来学习一下吧!
Dear Sirs ,
We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10%of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement .
Sincerely yours ,
亲爱的先生们:我们写信通知贵方,519号订单玩具已收到,但货物状况很不令人满意,故我们不得不提出索赔。经检查,我们发现有10%的货物破损,而且一些也有严重磨损现象。很明显,这是由于包装不妥造成的。因此,我们无法以原价售出货物。建议贵方依照发票金额给予20%的折扣,这是我们所建议降低的售价额度。如果贵方无法接受,我们将不得不退货,要求替换。
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商务英语信函作为商务活动中相互交流的一种重要方式在国际商务交际中起着举足轻重的作用.本文在简述语用原则和商务信函写作原则的基础上,通过例证分析,指出了合作原则和礼貌原则与商务英语信函写作原则之间的高度一致性,论证了这些语用原则对商务信函写作的指导意义,为商务英语信函写作教学和研究提供了一定的理论支持.
在英国英语中,天在前,但是在美国英语中,月份在前。所以某些特别的时期容易引起误解。例如:12 06 2003
在英国指的是:6月21日
在美国指的是:12月6日
因此日期要写成:12 June 2003
注释:在bec考试中同学们可以采用恩波所推荐的用法。但是12 06 2003 的用法仍然是可以使用的,因为bec为英版考试。
在使用恩波推荐的用法时,要记住月份使用大些字母开头。天后不必写th、rd、nd或者st。
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在国际商务活动日益增多的今天,特别是中国加入世界贸易组织(WTO)后,越来越多的人士接触到涉外商务工作,而作为国际交往的主要语言--商务英语日显其重要性,人们须经常撰写商务英语应用文如商务信函、便函、传真稿、广告单、调研报告等.规范得体的商务信函、文件不仅展示出一个人的英语写作能力,更体现他所服务的企业或机构的形象.一封优秀的商务信函在商务活动中可以带来巨大的经济效益和良好的社会效果,反之则会破坏企业或机构的形象,甚至会蒙受意想不到的经济损失,商务英语信函在商务活动中起着举足轻重的作用.本文就在现代商务环境下,商务英语信函的语言特色及其风格进行探讨.
1、 研究收信人的兴趣所在
2、 采用恰当的语气
体谅对方的态度(You-Attitude) / 自我为中心的态度(I-Attitude or We-Attitude)。
3、语气自然真诚
请比较下面两组例句:
Instead of | Say |
I have pleasure in informing you... | I am pleased to tell you/to say... |
4、言简意赅
5、有礼有节,善解人意
礼貌用语,如your kind enquiry,your esteemed order,your valued custom
6、避免行文冗长
请比较下面两组例句:
Instead of | Say |
Please see that an enquiry is conducted to determine the reason. | Please find out the reason. |
7、避免陈词滥调
请比较下面的例句:
OPENINGS
Instead of | Say |
Adverting to your favour Re (your letter) The writer, wished to acknowledge | Referring to your letter Or Thank you for your letter |
We are in receipt of We began to acknowledge We have to acknowledge | We have received |
We beg to inform you We beg to think you | We are writing to inform you We thank you |
Your esteemed favour to hand Your letter to hand Yours to hand | We have received your letter |
ENDINGS
Instead of | Say |
The favour of your early reply will be obliged | I shall be glad to hear from you. |
Assuring you’d our best attention at all times We beg to remain We remain Awaiting the favours of your early reply | Omit all these. |
MISCELLANEOUS
Instead of | Say |
as per | according to |
idem., inst., prox., ult. | name the month |
if it is within our power | if we can |
it will be our constant aim. | we shall try |
of even date | of today |
only too pleased to | very glad to |
per | by |
Please be good enough to advise us | please tell us |
take an early opportunity | act promptly |
yesterday' s date | Yesterday |
your communication | your letter, phone, message, etc. |
your good self | you |
your favor yours of the 15th | your letter your letter of the 15th |
Under separate cover | separately, or better still, by registered post, etc. |
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在商务英语信函写作中,首先要掌握的是写作格式。本文叙述了商务英语信函写作格式的构成及其格式特征,并指出在写作中应注意的格式特点及主要环节。
根据个人或公司的喜好,可以选择使用齐头式或缩头式。但不论选择哪一种格式,一般商务英语书信的结构都包括以下几部分内容:
(1) 信头(the letter - head)
(2) 案号和日期(the reference and date)
(3) 封内名称和地址(the inside name and address)
(4) 开头称呼语(the salutation)
(5) 信文(the message or the body of the letter)
(6) 结尾敬语(the complimentary close)
(7) 写信人签名或签署(the writer’s signature and designation)
(8) 注意事项(the attention line)
(9) 事由、标题(the subject line)
(10) 经办人代号(the reference notation)
(11) 附件(the enclosure)
(12) 抄送(the carbon copy notation)
(13) 附言(the postscript)
在商务英语书信中,上述每一部分内容都有自己固定的位置,包含自己独特的内容,它们是不能随意互换的。
信头所包含的是写信人的基本情况,包括他的姓名、地址、电话号码、电传号码以及传真号码甚至E - mail 地址。信头在信纸的最上方,
有的公司把信头直接印在所使用的信纸上。质量优良的信纸以及一个整洁、匀称的信头,可以展示一个公司的风采,增强公司的信誉。
案号是写信时所给的、以便查询的字母或数字。经常以“Our ref”和“Your ref”来区分。它的位置一般是在信头的右边。而日期在信头以下三行或四行,不管是齐头式还是缩头式,一般把日期放在右端,这可起到行尾的作用,使信看上去更整齐。在商务英语书信中,日期一定
要写全,不能用数字的形式,因为美国和英国的日期标示法是不同的。英国的日期标示法是“24thMarch. 2002”, 而美国的日期标示法则是“March24 ,2002”。月、日的后面用逗号,年份后面不用标点。
封内名称和地址即收信人的名称和地址,要放在信纸的左上方,在日期以下三行或更多行,这可根据信的长短来定。
封内名称和地址要用齐头式,
紧靠信纸的左边,这样会使信看上去整齐。
开头称呼语是写信人开始信文的礼貌用语,一般商务英语书信中多用Dear Sir , Dear Sirs 或Gentlemen ,并且独立成行,在封内名称和地址以下三行。在Dear Sir 或Dear Sirs 后面用逗号,而在Gentlemen 后面用冒号。
信文是实质性的内容,信文的书写要求是简洁、清晰、礼貌;语法正确,切中要点;段落划分明确,每段集中于一个话题;打印准确,布局要有艺术性,使你的信件看上去赏心悦目。尤其注意页边空栏,它是信文的框架。信文多用单行距,有些短信可用双行距。
结尾敬语是信件结束时的一种礼貌用语。它只是一种礼貌用语,在信中没有实际意义,传统使之成为必须,并已成为习惯,所以一直沿用至今。传统的结尾敬语有: Yours faithfully , Yours truly(多用于美国) 等,也有人用倒装的Faithfully yours , Truly yours 等。结尾敬语必须和信文紧连一起,不能分开,更不能把它单独放到另一页。如遇此种情况,则信件必须重新安排、打樱签署是写信人或其所代表公司的名称或标记。公司名称可以打印,而主管人签名则必须是手写,两者都不可用印章代替。这部分在结尾敬语以下三行,大约留出五行或更多的空间。
注意事项的习惯用语是:For the attention of 或简单的Attention ,下面一般要加上横线。当信件是写给特定的人或主办部门时,则用此用语。它在开头称呼语以上两行。除齐头式外,可放在信文以上中间。
事由或标题在开头称呼语以下两行,下加横线,除齐头式外,一般放在信文以上中间。经常是用一词或简单的几个词来表示信文的主题,让收信人先对所谈内容有所了解。
经办人代号在签署以下两行。是打字员名字的首字母缩写,可用小写,也可用大写。
附件在经办人代号以下两行。写信人可标示出一个或多个信中所提到的附件。经常使用的形式有: Enclosure , Enclosures ,Encl.,Enc. 等。
抄送在附件以下两行。抄送有明、暗两种方式。明示的标记为cc ,后面加上收件人或公司的名字,可打印在原件和复印件上。暗示的标记为bcc ,后加收件人或公司的名字,只打印在复印件上,并且只有写信人和收信人知道。
附言在抄送以下两行。如写信人想增加些信中忘记提到的内容,可用此方式,但应尽量避免使用。因为它可能会给人一种错觉,即在写信前,你未能很好地安排你的信件。这可能会影响到你的信誉。
在上述十三部分内容中,前七部分是每一封商务英语信件所必需包含的内容,而后几部分则是可有可无的。
总之,当你书写商务英语书信的时候,必须谨记:选定一种格式,坚持使用,不能变来变去;结构中的内容要安排合理得当,所必需的七部分内容一个都不能少。布局好的信件是双方交易的好的开始。一封布局优雅、端庄匀称的信件,会留给人一种良好的印象,促进双方的进步往来,直至交易的达成。
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商务英语是指人们在商务活动中所使用的英语,在西方国家通常称Business English。随着国际经济的迅速发展,商务英语越来越受到人们的重视,特别是专门的商务英语通用的语言。而商务信函则是商务英语的重要组成部分,是国际贸易双方进行书面商务信息沟通的重要手段,其撰写的成功与否对企业的业务有着极其重要的影响。因此,本篇文章着重讲解正式的商务信函的写作技巧和方法。
称呼敬语:如知道对方姓名,就用Dear Mr./Mrs./Miss/Ms.加上姓,如不知道对方姓名,可用Dear Sir, Dear Madam, 也可用:To whom if may concern。如对方职务较高,则最好用其职务名称,如: Dear Prof. Smith, Dear Dr. Henson等。 称呼一家公司就用Dear Sirs 或Gentlemen。
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BEC考试在我国受到越来越多人的重视,但考试成绩并不理想,写作成绩尤为低下。文章从文体与语言保持一致,按要求完成全部写作任务,用不同的衔接手段来组织行文,多读、多背和多写等几个方面,阐述了如何在BEC中级考试中获得写作高分的问题。
1. Deliver a Clear message
1.要传达一个Clear(清楚)的信息
2. Use Correct grammar, vocabulary and punctuation
2.使用Correct(正确)的语法,词汇和标点符号
3. Be Concise
3.表述要Concise(简洁)
Use short and simple words when possible e.g "buy" instead of "purchase".
尽可能使用更短更简单的词。比如用“buy”代替“purchase”。
Remember the ideas is to deliver your message efficiently rather than impress your refer with the extent of your vocabulary.
记住重点在于更有效的传达信息,而不是用你丰富的词汇量给对方留下印象。
Use simpler sentence structures with clear organisation to make your writing easier to read.
用更简单的句型和清晰的组织来使你写的东西更易读。
Try to keep sentences shorter than 20 words and use paragraphs to structure your message.
确保每句话在20个单词以下,用分段来组织你的信息。
Avoid cliches and legalese. These two are overused in business texts. Some of these phrases do not add anything to your message and can be omitted.
避免陈词滥调和法律术语。这两种词在商务文件里被用得太多了。那些不能给你的信息带来任何新的东西的词可以省略掉。
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商务英语是以适应职场生活的语言要求为目的,内容涉及到商务活动的方方面面。商务英语课程不只是简单地对学员的英文水平、能力的提高,它更多地是向学员传授一种西方的企业管理理念、工作心理,甚至是如何和外国人打交道。下面是读文网小编整理的商务英语BEC考试内容预测, 希望对大家有帮助。
BEC口试主要考查考生商务交往过程中运用英文的能力。
商务交往主要指:1.建立和保持商务联络;
2.谈论工作;
3.制定计划与安排工作
测试内容:
1.建立和保持商务联络
1)向人表示问候和对问候的回答
2)自我介绍
3)询问对方或介绍自己的身份特征
4)表达自己喜欢什么、不喜欢什么
5)发出邀请、接受和拒绝邀请
6)表示感谢和欣赏
7)给别人提供方便,接受和拒绝帮助
2.谈论工作
1)询问和描述工作任务
2)询问和介绍公司情况
3)询问和简要介绍产品
4)比较不同产品及价格
5)询问和提出自己的观点
6)表示同意或反对
7)提出、接受和拒绝建议
8)表达需要和要求
3.制定计划和安排工作
1)商务会议安排会议日程安排会议议程
2)商务旅行预定饭店房间到饭店住宿和结账点菜进行了旅行咨询预定机票乘火车旅行根据指南行路
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下面是读文网小编整理的商务英语信函常用句型,欢迎大家阅读!
l. We have pleasure in acknowledging receipt of your esteemed favour of the 3rd May
2. We are pleased to acknowledge receipt of your favour of the lst June
3. We have to acknowhedge receipt of your favour of the 5th July
4. Your letter of May 5 was very welcome
5. Your letter of April l0 gave me much pleasure
6. Your esteemed favour of 7th May was duly received by us
7. Your favour of the 5th June is duly to hand
8. Your favour of the l0th is to (at) hand
9. We are in due receipt of your favour dated the 7th June
10. We are in receipt of your letter of the 7th July
11. We are in possession of your letter of the 5th April
12. We have duly received your favour of the 5th March
13. Your letter of yesterday’s date is duly to (at) hand
14. Your esteemed communication of yesterday’s date is just to (at) hand
15. We thank you for your favour of the 5th May
16. We are obliged for your letter of the 5th May
17. Many thanks for your latter of the 5th June
18. Very many thanks for your letter of May 5
19. In acknowledging receipt of your letter of the 5th June, ...
20. Your favour of the 5th May has just reached me
21. Your favour of the 5th May is duly received
22. Your favour of the 5th May is now before me
23. Your promised letter under date (of) the 5th June has just reached us
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商务英语初级信函写作,应当力图行文简洁有力,重点突出,以下是在这方面需要注意的点。
(一) 避免使用陈旧的商业术语
陈旧的与传统的商业术语(Commercial jargon)对信的内容没有什么作用,应该避免使用。
例一: Wordy: We wish to acknowledge receipt of your letter of November 14 with the check for Stg.10 enclosed and wish to thank you for same. Concise: We appreciate your letter of November 14 and the check for Stg. 10 you sent with it.
例二: Wordy: We take liberty to approach you with the request that you would be kind enough to introduce to us some exporters of cotton textiles in your cities. Would you please introduce to us some exporters of cotton textiles in your city? Concise: (a) Please introduce to us some exporters of cotton textiles in your city. (b)Would you please introduce to us some exporters of cotton textiles in your city. (注:此类简洁的表达方式很多。)
(二) 要长话短说,避免罗嗦
通常商业人士每天需要阅读大量的书信,对开门见山,长话短说,直接切题的信特别欢迎。因此, 写信要力求长话短说,
例如:不要写 应写作 Please see that an enquiry is conducted to determine the reason. Please find out the reason. We express our regret at being unable to fulfill your order on this occasion. We are sorry we cannot meet your present order. 要使用简洁的语言,有可能的话, 尽量使用单词来代替某些娇柔做作的短语。
删去不必要的形容词,如下列句子中的形容词或副词删去后并不影响句子的原意: The proposal is under (active) consideration. The answer is (definitely) correct. I would (rather) think the fare is too high. The (true) facts are as stated.
(三) 要注意每句句子的长短
例如:"We would like to know whether you would allow us to extend the time of shipment for twenty days, and if you would be so kind as to allow us to do so, kindly give us your reply by cable without delay." 这句话过分"客气",使句子过长而不清楚。内容要求对方同意延期交货20天,一般情况下,应尽可能提出延期到那一天的具体日期。这句话可压缩为:"Please reply by telegram immediately if you will allow us to delay the shipment until April 21."(如同意我们把交货延期到四月二十一日,请电复。)
有的作者为了使人们记住避免使用陈旧的商业术语,专门选择了一些他认为陈旧的商业术语搞成一首诗: We beg to advise and wish to state That yours has arrived of recent date. We have it before us, its contents noted; Herewith enclosed are the prices we quote ed. Attached please find, as per your request, The data you wanted; and not let us suggest Your order be sent, and not held unduly, We beg to remain, yours most truly.
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商务英语邮件怎么写才看起来既专业又得体?很多人在写商务英语邮件时经常会因过度追求“专业化”和“职业化”而使写出来的句子特别拗口、晦涩。其实,商务英语邮件最重要的是自然!下面是读文网小编整理的商务英语信函格式,欢迎大家阅读!
•Title:标题言简意赅,只需告诉对方主题即可。e.g. REPORT ON…
•Introduction:这部分陈述写报告的目的。内容包括要求你写这份报告的原因及报告最后你将达到的效果。
e.g. The purpose of this report is to…
The objective of this report is to…
The aim of this report is to…
This report aims to…
Mr. A has asked me to report to…
As requested by…, I am submitting the following report about…
Here is a report concerning…
•Findings:这部分主要阐述事实和信息,记住要避免把你个人的意见带进来。
e.g. According to the recent market research / investigation / survey / the chart above / the table above…
The recent visit / investigation / survey showed that…
The table / chart above tells us that…
From the chart shown, we find / learn / notice that…
The table / chart above is showing that…
•Recommendation(s):这部分主要是基于前部分的findings提出意见和建议。
e.g. The following are the recommendations…
It is recommended that…
Based on the conclusion / analysis above, we recommend that / it can be concluded that…
With reference to the advantages stated above, the following recommendations can be made…
With reference to the facts above, the following recommendations can be made…
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催款,有一点全世界都通用,那就是得客气。外贸催款函电也属于外贸商务书信范畴,因此,也应当遵守外贸商务信函的一般规则,那就是间明扼要。不能拖泥带水,一是节省双方时间,二是以求把主题表达明确。如果太过啰嗦,则有可能出现说多错多。
(1)Subject: Insisting on Payment
Dear Sirs,
Account No.8756
It is very difficult to understand why we have not heard from you in reply to our two E-mail of 8th and 18th September for payment of the sum US$ 80,000 you are still owing. We had hoped that you would at least explain why the account continues to remain unpaid.
I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, I am afraid you leave us no choice but to take other steps to recover the amount due.
We are most reluctant to do anything from which your credit and reputation might suffer and even now we prepare to give you a further opportunity to put the matter right.We therefore propose to give you 15 days to clear your account,
Yours faithfully,
xxx
催款函主题:三度索取欠款
亲爱的先生:
第8756号账单
我们于9月8日及9月18日两次去函要求结付80,000美元欠款,单至今未收到贵方任何答复,对此我们感到难于理解。我们希望贵方至少得解释为什么账款至今未付。
我想你们也知道我们对贵方多方关照,但你们对我们先前的两次询函不作答复。你们这样做恐怕已经使我们别无选择,只能采取其他步骤来收回欠款。
我们极不愿意做任何损害你们信誉的任何事情。即使现在我们还准备再给你们一次机会来挽回此事。因此,我们再给你们15天时间来结清账目。
(2)Subject: Urging Payment
Dear Sirs,
Account No.8756
Not having received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,
Yours faithfully,
xxx
催款函主题:再次索取欠款
亲爱的先生:
第8756号账单
未见贵方对我们9月8日来信要求结算一事之回复。我们再次来函提醒贵方,欠款为80,000美元。毫无疑问,一定有特殊原因使贵方延误付款,我们期待贵方说明原因并寄上汇款。
你真诚的xxx
(3)subject: Demanding Overdue Payment
Dear Sirs,
Account No.8756
As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.
We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.
Yours faithfully,
xxx
催款函主题:索取逾期账款
亲爱的先生:
第8756号账单
鉴于贵方总是及时结清项目,而此次逾期一个月仍未收到贵方上述账目的欠款,我们想知道是否有何特殊原因。
我们猜想贵方可能未及时收到我们8月30日发出的80,000美元欠款的账单。现寄出一份,并希望贵方及早处理。
你真诚的xxx
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现代商务英语翻译工作在国际贸易活动中起着越来越重要的作用.本文针对商务合同中存在的问题,指出熟习商务英语专业知识,掌握商务英语语言特点,遵循准确严谨、规范统一的翻译原则,研究翻译策略是涉外翻译人员应高度重视的问题.下面是读文网小编整理的商务信函最易出错的词语,欢迎大家阅读!
Our products have been endorsed by the National Quality Inspection Association.
我们的产品为全国质量检查协会推荐产品。
Drafts must be accompanied by full set original on board marine bill of lading made to order,endorsed in blank, marked right, prepaid.
汇票必须附有全套印有“货物收讫”字样的正本海运提单,凭指示、空白背书,并写明“运费已付”。
(在第一个句子中,endorse指用过某种产品后感到满意,并通过媒体介绍给公众。而第二句中的endorsed in blank是指背书人endorser只在票据背面签上自己的名字,而不注明特定的被背书人endorsee。)
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下面是读文网小编整理的2015BEC商务英语考试内容,欢迎大家阅读!
考试分两个阶段进行。
BEC口试主要考查考生商务交往过程中运用英文的能力。
商务交往主要指:1.建立和保持商务联络;
2.谈论工作;
3.制定计划与安排工作
测试内容:
1.建立和保持商务联络
1)向人表示问候和对问候的回答
2)自我介绍
3)询问对方或介绍自己的身份特征
4)表达自己喜欢什么、不喜欢什么
5)发出邀请、接受和拒绝邀请
6)表示感谢和欣赏
7)给别人提供方便,接受和拒绝帮助
2.谈论工作
1)询问和描述工作任务
2)询问和介绍公司情况
3)询问和简要介绍产品
4)比较不同产品及价格
5)询问和提出自己的观点
6)表示同意或反对
7)提出、接受和拒绝建议
8)表达需要和要求
3.制定计划和安排工作
1)商务会议安排会议日程安排会议议程
2)商务旅行预定饭店房间到饭店住宿和结账点菜进行了旅行咨询预定机票乘火车旅行根据指南行路
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下面是读文网小编整理的商务英语信函之索赔理由及依据汇总,以供大家学习参考。
1. All of the shirts are of a smaller size. I wonder if you made a mistake when sending the goods.
所有的衬衫都小一号,我怀疑你们发货时是不是出错了。
2. There are too many defective items in this shipment.
这批货里次品太多了。
3. The goods we ordered on February 12 have arrived in a damaged condition.
我方2月12日订购的货物抵达的时候已经遭损。
4. A number of cases are broken and the contents are badly damaged.
有好几个箱子是坏的,里面的商品也遭到了严重的损坏。
5. The package are insufficient and the contents leak out considerably.
包装不足,大量的东西漏了出来。
6. We wish to inform you that five of the cars we bought from you have been seriously out of order within 50Km driving distance.
我方想要通知贵方,向你方购买的其中辆小车在行驶了不到50KM就出了严重故障。
7. The leather shoes you sent us last Friday are not the right size. They should be size 42.
贵方上星期五发的皮革鞋子尺码不对,它们应该是42码的。
8. The quality of the goods you sent us last week is too poor to suit the requirements of this market.
你方上周发送的货物的质量实在太差,而根本就无法达到市场的要求。
9. The quality of your shipment for your order No. 346 is far from the agreed specifications.
你方发送的我方第346号订单项下的货物质量与我方认可的规格不符。
10. Nearly 20% of the bales were broken and the contents badly soiled.
将近20%的包都破了,包内的货物严重污损。
11. Your shipment of goods has been found short in weight by reinspection.
经复验,发现贵方发送的货物重量不够。
12. There is a shortage of 1,450 pounds in this shipment.
这批运输的货物短缺1450磅。
13. This is the survey report issued by CCIB in support of you claim.
这是中国商检局签发的检验报告一份,作为我方索赔的依据。
14. Almost everyone of the drums was leaking slightly. We must hold you responsible for the loss.
几乎每个桶都有点漏,你方应该赔偿我方的损失。
15. We have lost considerable business because of your delay in shipment. We expect compensation from you fro the loss.
由于贵方装船延误,导致我方失去了大量交易,望贵方给予补偿。
16. On arrival of the shipment, we found at least 50 cases damaged, which made up 20% of the total quantity.
货物抵运时,我方发现至少有50个箱子遭损,占了总量的20%。
17. We had the material inspected immediately when the goods arrived, and a shortage of 15kg was found.
当货物抵达时,我方立即对商品进行了检验,发现短缺15KG。
18. We have suffered a loss of 20% on the selling price because of the inferior quality of the products you sent us. You must compensate us for all this.
由于贵方所运送的货物质量问题,我方在售价上损失了20%,我方必须对此作出赔偿。
19. All expense including inspection fee and losses arising from the return of the goods and claims should be borne by you.
所有费用,包括商检费和因退货和索赔而造成的损失均由贵方承担。
20. You must hold responsible for all the losses caused by the delay in delivery of the goods.
你方必须对因延迟交货而给我方造成的一切损失负责。
21. It was found, much to our astonishment, that nearly 30% of the electronic components were water-stained.
我方非常吃惊地发现将近有30%的电子组件被水所污。
22. You should make amends for the losses by replacing all the detective products, and paying for the business we have lost.
贵方应该更换所有的瑕疵品,并赔偿我们这一回所丢掉的生意,以弥补我们的损失。
23. We find that the quality, quantity and weight of the goods are not in conformity with those stipulated in this contract after re-inspection by the China Commodity Inspection Bureau, we are now returning the goods to you and lodge claims against you for compensation of losses.
在中国商检局复验之后,我方发现货物的质量、数量和重量均与合同所规定的条款不符,现将商品退回,并向贵方提出索赔,要求赔偿损失。
24. The surveyor’s report indicates that there has been some serious damage to some of the goods.
商检报告显示有一些货物遭到了严重的损毁。
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英语口语是学习商务英语的重要环节,为了帮助大家练习好商务英语口语,下面读文网小编为大家带来商务英语情景对话,欢迎大家练习!
A: Hi, Alex. Welcome to my birthday party!
A:嗨,艾力克斯,欢迎来参加我的生日聚会!
B: Hi, happy birthday! Here is a present for you!
B:嗨,祝你生日快乐!我给你带了一件礼物。
A: Oh, it's so kind of you! What is it?
A:噢,你想得真周到。是什么?
B: Why don't you open and see?
B:你打开看看不就知道了吗?
A: Wait, let me guess. Is it a box of chocolate?
A:等等,先让我猜猜。是不是一盒巧克力?
B: No. Just open it and you will see.
B:不是,打开看看吧。
A: OK. It is a big surprise. A dress! Look at this beautiful dress!
A:好的,对我来说是个惊喜哦,一件裙子!这件裙子真漂亮!
B: Do you like it?
B:你喜欢吗?
A: Yes, I love it. Thank you so much. Have a good time here.
A:是的,我很喜欢。非常感谢你!祝你今晚派对上玩得开心!
B: I'm glad you like it. Is everybody here now?
B:你喜欢就好,所有人都到齐了
A: Not yet, let's wait inside.
A:还没呢,我们进去等吧。
B: Great, let's go.
B:好极了,我们走吧。
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电子商务是以信息网络技术为手段,以商品交换为中心的商务活动。那么你知道电子商务用英语怎么说吗?下面读文网小编为大家带来电子商务的英语说法,希望对大家的学习有所帮助!
1. The Pentagon will give preference to companies which do business electronically.
美国国防部将会优先考虑那些能够进行电子商务的公司。
2. As we move into broadband, a wide range of e-commerce services will become available.
我们转入宽频传输领域后,将会提供多种电子商务服务。
3. 19 per cent of B2C companies are now worth little more than the cash on their balance sheets.
19%的B2C电子商务公司现在的市值比其资产负债表上的现金额高不了多少。
4. I don't know anything about e - commerce .
关于 电子商务 我什么都不知道.
5. Pete Wilson , the governor, bought a Mickey Mouse toy for his secretary's new baby through e - commerce .
皮特·威尔逊 州长通过 电子商务 邮件给他秘书刚出生的宝贝买了一个米老鼠玩具.
6. Electronic commerce in now ages, world logistics industry contain new development trend.
在当今的电子商务时代, 全球物流产业有了新的发展趋势.
7. If I were a tycoon, I would invest more money on e - commerce .
如果我是大款, 我会投资很多资金在 电子商务 里.
8. Of an enterprise, e - commerce is a new means of operation.
对一个企业来说, 电子商务 是一种新的经营手段.
9. Since 2003, MOFCOM has been compiling the annual China Report on E - commerce .
商务部自2003年起每年组织撰写《中国 电子商务 发展报告》.
10. Take the lead in identifying potential E - commerce opportunities with key suppliers.
率先与主要供应商确定潜在的 电子商务 机遇.
11. Online games have been a highly profitable e - application in recent years.
近年来,线上游戏已成为高获利的 电子商务.
12. Information, Hi 2000 is a typical e - commerce industry, Hangzhou, the local community site.
资料显示, 网盛科技是一家典型的杭州本土 电子商务 行业网站.
13. Boost your ROI on your marketing, sales and e - commerce activities.
提升企业在营销 、 销售以及 电子商务 活动的投资回报.
14. The e - commerce world has changed since July, 1995, when Amazon was born.
自亚马孙公司1995年7月诞生以来, 电子商务 世界发生了巨大变化.
15. There exists no widely accepted definition for electronic commerce.
那里存在着没有被广泛接受的电子商务的定义.
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“两学一做”学习教育,指的是:“学习共产党党章党规,学习贯彻系列重要讲话精神,做合格党员”。现在各组织都展开了两学一做的活动,那么两学一做笔记要怎么写呢?下面读文网小编为大家带来两学一做笔记内容范文,希望对你有所帮助。
今年在全党开展“学党章党规、学系列讲话,做合格党员”学习教育,这是继党的群众路线教育实践活动、“三严三实”专题教育之后,深化党内教育的又一次重要实践,也是面向全体党员从集中性教育活动向经常性教育延伸的重要举措。做好新形势下的组织工作,我们首先要把这项重要的政治工作、政治任务抓紧抓好。
要把“两学一做”落实到强化理想信念上。强调指出,理想信念是共产党人的精神之“钙”,必须加强思想政治建设,解决好世界观、人生观、价值观这个“总开关”问题。“总开关”问题解决不了,就会出现世界观上的偏差、人生观上的迷失、价值观上的错位,就会影响党员干部在群众中的形象,就会动摇党的执政根基。没有理想信念,理想信念不坚定,精神上就会“缺钙”,就会得“软骨病”,就会出现越规出界、跑冒滴漏的问题。因此,要以“两学一做”为契机,引导党员干部学党章、学党规、学系列重要讲话,读原著、学原文、悟原理,坚定“三个自信”,补足“精神之钙”,铸牢“党性之魂”。要通过“两学一做”活动,把学习党章党规和系列讲话制度化、常态化,根据不同对象灵活学习形式,增强学习效果,引导党员干部自觉把党章党规和系列讲话要求转化实际行动,做到学而信、学而用、学而行,做到思想同心、目标同向、工作同力、落实同步,以实实在在的成绩展示学习效果。
要把“两学一做”落实到讲纪律守规矩上。没有规矩不成方圆。党章和党规是党员干部必须遵守的基本行为准则。任何人,不管官多大、资格多老,都要讲纪律守规矩,认真履行好党章赋予的权利和义务,严格遵守党纪党规,落实好“三严三实”要求。如果没有铁的纪律,党员干部队伍就会成为一盘散沙,就会丧失战斗力和生命力,更谈不上纯洁性和先进性。“善禁者,先禁其身而后人”。作为执政党,正人先正己,必须要把党员干部队伍管好用好。要通过“两学一做”学习教育,使党员干部明确“红线”、知道不可逾越“底线”,自觉按党章办事,自觉遵守党规,自觉践行“三严三实”要求。教育引导党员干部在关键时刻、重要关头,始终保持政治定力、守住法纪底线、把好私德关口,树好自已形象,为党员干部队伍增光添彩。要严格执行党纪党规,对于敢于顶风违纪的党员干部,要敢于“亮剑”,敢于对党内政治生活庸俗化说不,敢于同党内不良倾向作斗争,敢于高举党纪党规戒尺,切实维护好党纪党规的严肃性和权威性,始终保持高压态势,使党员干部不想、不敢违规违纪。
要把“两学一做”落实到发挥党员作用上。开展“两学一做”学习教育,就是让党员干部切实发挥好先锋模范作用,更好地服务改革、服务发展、服务民生、服务群众。发挥党员干部先锋模范作用,不能笼统要求,要以“让党徽闪光,为党旗添彩”为主题,选准选好不同层次、不同行业党员发挥作用的有效载体,扎实开展好以“亮职责、亮承诺、亮实绩,民主测评”为主要内容的机关党员“三亮一评”活动,以亮出身份、服务社会为主要内容的个体工商户党员诚信经营教育活动,以每人为家乡发展献一条良策、提供一条农村致富信息、带领一名群众外出务工、帮扶一名贫困农户脱贫、回乡创办一个经济实体为主要内容的外出流动党员“五个一”学习教育活动等,使每一个党员都能依托活动载体发挥自身作用,增强学习教育的针对性和实效性。特别是教育引导每一个党员干部,围绕党的十八届五中全会提出的创新、协调、绿色、开放、共享五大发展理念,不断提升自已服务的能力和水平,立足岗位奉献,勇于担当作为,始终保持干事创业、开拓进取的精气神,让更多的发展成果惠及最广大的人民群众,引领群众万众一心扶贫攻坚,为全面建成小康社会献智慧、出实力、展形象。
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在中国的市场更加深入地融入到国际经济社会之中时,国内人才市场由于大批外资公司的登陆,对商务英语的人才的需求也愈来愈大。下面读文网小编为大家带来常用商务英语句子,希望对你有所帮助。
I think we can strike a bargain with you if your pries are competitive.
我认为如果价格有竞争力,我们就可以达成交易.
Is that your quoted prices?
这是你方的价格吗?
It would be very difficult to come down with the price.
我们很难再降价了.
our prices are the most reasonable.
我们的价格是最合理的.
can you cut down the price for me?
你们可以降低价格吗?
we can offer you discount terms.
我们可以向你提供折扣.
Do you quote CIG or FOB?
你们报的是到岸价还是离岸价?
I can assure you our price is very favourable.
我可以保证我们的价格是优惠的.
Please give us your best price.
请给我们报最低价.
All the prices are on the FOB shanghai basis.
所有的价格都是上海港船上交货价.
Your prices are much too high for us to accept.
你的价格太高,我们不能接受.
I can't allow the price you ask for.
我不能同意你们要求的价格.
we can't cover our production cost at this price.
这个价格我们不能保本.
Are the price on the list firm offers?
报价单上的价格是实价吗?
This is the lowest possible price.
这是最低价了.
thank you for your inquiry.
感谢贵方询价.
How about the prices?
价格如何?
When quoting ,please state terms of payment and time of delivery.
贵方报价时,请说明付款条件和交货时间.
Our price is realistic and based on reasonable profit.
我们的价格是很实际的,是根据合理的利润提出的.
If an order is placed, we'll pay the cost of the sample.
如果交易成功,样品费由我们付.
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