为您找到与外贸客户讲价我们应该怎么回复英文邮件相关的共200个结果:
随着跨境电子商务的高速发展,利用网络平台进行国际贸易已成为外贸企业获取订单的主要来源之一。作为外贸业务员,发送客户开发函及回复收到的邮件,就成为日常工作的重要组成部分。然而有些业务员每天发送或回复上百封邮件,却往往石沉大海,鲜有人问津;有些业务员一天就选择性的发送或回复数十封邮件,却常常得到客户的垂青。基于近几年深入外贸企业工作的经验,总结出如何提高外商邮件回复率的几个技巧,并把其归纳为以下几个方面。
1、邮件标题只能是客户求购的产品名称,而不要加其它的任何多余语言,这样,客户打开你邮件的可能性一般可达到100%。
2、开头语简洁带过证明你是专业而老练的商人,可立即拉近与客户的距离,而对商人来说过多的寒喧实在是多余。不少人喜欢一开始就说从何得知该客户的,我们建议你,一般情况下最好不用提,客户在那里发布过求购信息,客户自己知道,多说多余,不过,如是本网线下转发给你的外商询盘,加一句话也无妨。
3、开头语特忌讳主动过多介绍自己,因为会给人一种推销的感觉,给人的第一感觉就不好,事实上,没有几个客户会有耐心来阅读你的长篇介绍的,不主动过多介绍自己将一定反而会给客户一种很自信、很专业的印象,这种印象对你来说是非常重要的。那么,“过多”的标准是什么呢?我们认为,介绍性语言超过两句即是“过多”!
4、简洁开头后,你必须立即进入正文,即报价,因为客户最关心的无非是产品规格与价格而已,你如不能提供客户想要的东西,客户回你干吗?立即进入报价,证明你是专业做该行的,你是有诚意、实实在在想做生意的,大家的时间都很宝贵,都不想浪费时间,特别是欧美商人更是如此。
有人说,客户询盘中规格说的不全,无法报价,事实上,没有那个外商会在询盘中一次就把要求说完的,你可估摸着试探性报,报错了没关系,这只是证明你是专业的、多年做该行的,如所报的规格与客户所要的不符,客户一般会很快回复你并详细告诉你他所需产品的具体要求的;有人总喜欢第一次联系客户时就问东问西的,有些国家的客户(如印度、韩国)可能会耐心回你,但对大多数欧美客商(如美国)来说,他们一般是不会回复该类邮件的。
5、所报的价必须是实价,必须与现有的市场行情相吻合,价太低,客户知道你不是做该行,不会理你;价太高也会吓跑客户,客户也不会回你,所以,切勿乱报价,应了解清楚了、多比较后再报,对新产品、对外贸公司来说这点尤其重要。
6、第一次联系客户时,除非客户在询盘中提出,最好不要主动附上图片,以免被删或被国外反垃圾邮件软件拦截。
7、与客户第一次联系最好用HOTMAIL邮箱,或在邮件中另附上你的HOTMAIL邮箱,因为垃圾邮件泛滥的原因,中国越来越多的邮件服务器被国外打入黑名单,你发的邮件可能最终进不了客户的邮箱,或客户回你的邮件你也收不到,这种情况已越来越严重,而用HOTMAIL邮箱一般不会有这方面的问题。
8、强烈建议:如你不能报出有一定竟争力的价格,请最好不要联系客户,既然报不了价自然就成不了,不仅客户很可能不会理你,你又何必浪费你及外商宝贵的工作时间呢?对外贸公司来说,何不在货源上多下点功夫,效果一定好很多!
总之,你联系客户的目地无非是为了争取能最终成交,而要能最终实现成交的目地,你起码总要迈过产品规格相符、出口报价适当这两个槛,直接洽谈这两个最重要的问题,不仅外商喜欢,也必能大大缩短成交的进程,大家何乐何不为呢?
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你知道如何写好的英文商务邮件吗?下面是小编整理的一些关于英文商务邮件的写作方法, 希望对大家有所帮助。
Subject: ______
(Salutation) ______
(Purpose)____________________________________________
(Complimentary close)_____
(signature)____
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多阅读各类的英语范文,对于我们英语能力的提高也会有所帮助,今天读文网小编在这里为大家分享一些产品英文介绍范文,希望大家会喜欢这些英文文章!
Perfect Aloe rubber is to currently world Shang most advanced of "frozen stability method" technology from natural herbs "best of United States Vera Aloe" in the extraction and into, its purity very high, does not containing any chemical additives and impurities, on cut injury, and abrasions, and wound fester, and burns, and skin trace itch, and youth pox, and Peutz-Jeghers syndrome, and mosquito bites, toothache, lip angle fester, operation scar and so on are has obvious of secondary role, using security reliable, is each family essential of skin care products.
完美芦荟胶是以目前世界上最先进的“冷冻稳定法”技术从天然草本植物“最好的美国库拉索芦荟”中萃取而成,其纯度非常高,不含任何化学添加剂和杂质,对割伤、擦伤、伤口溃烂、烫伤、皮肤痕痒、青春痘、黑斑、蚊虫叮咬,牙痛,唇角溃烂,手术疤痕等等都有明显的辅助作用,使用安全可靠,是每个家庭必备的护肤品。
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在工作中,邮件是少不了的。接下来读文网小编为大家整理了常见英文电子邮件句子,希望对你有帮助哦!
Shall you have any problem accessing the folders, please let me knows. 如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon. 期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this? 这个你怎么想?
Feel free to give your comments. 请随意提出您的建议。
Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。
Any question, please let me know. 有任何问题,欢迎和我们联系。
Please contact me if you have any questions. 有任何问题,欢迎和我们联系。
Your comments and suggestions are welcome! 欢迎您的评论和建议!
Please let me know what you think. 欢迎您的评论和建议!
Do you have any idea about this? 对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user's behavior. 您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue. 如果可以,我希望你能负责这件事情。
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读文网小编为大家整理了外贸业务全过程英文邮件,一起来学习吧!
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.
Yours truly
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外贸为商务英语范畴,确切的说是针对外贸行业的英语。接下来小编为大家整理了外贸英语常用句子中英文对照,希望对你有帮助哦!
1. To familiarize ourselves with your products, we need some technical details. Please send us literatures, brochures, or leaflets dealing with your products.
为使我们熟悉贵公司的产品,我们需要一些技术方面的细节。请寄有关产品的说明书,小册子或者活页目录。
2. We are also enclosing a catalog showing a brand new addition to our line, Model E331.
附寄一本目录,上面有本公司系列产品中增添的最新型号E331。
3. We hope the enclosed brochure will be helpful to you.
我们希望附寄的小册子对您有所帮助。
4. We send you a brochure on the various kinds of bicycle now available for export.
现寄去一份有关我公司目前可供出口的各式自行车的小册子。
5.这是一个技术性的问题,我得找我们的技术部门。
We are expecting to receive your earliest reply to this enquiry.
6.我们在等待你早日答复这一询函。
We have an enquiry for silicon carbide and would like to ask you to send us your offer for 1000 metric tons for shipment during September.
7.我们得到一个碳化硅的询盘,请你报我1000公吨9月交货。
We have received an inquiry for Men’s Shirts and request you to send us your offer not later than the end of this month.
8.我们收到的一个男衬衫的询盘,要求你们在本月底以前给我们报盘。
We have recently received many inquiries from retailing shops in New York area about the captioned items and are sure that there would be very brisk demands, We shall appreciate your quoting us your most competitive prices on a CIF New York basis for the following.
9.我们近期收到许多来自纽约地区的零售商的关于标题货物的询函,我们肯定那儿的需求一定很旺。如能报我以下产品的CIF 纽约的最具竞争的价格,将十分感谢。
We have seen your advertisement in the Textile journal and should be glad if you would send us patterns and prices of quality cotton piece goods available from stock..
10.我们看到了你们在《纺织品杂志》上刊登的广告,如能给我们寄来可现货供应的优质布匹的花稿和剪样,将十分高兴
We highly appreciate your immediate reply to our Enquiry Note No.2436 regarding hard drivers.
11.非常感谢及时回复我方关于硬盘的第2436号询单。
Several of my customers have recently expressed interest in your waterproof garments and enquired about their quality. We should be glad if you could send us samples and quotations.
12.我们有几个客户表示对你们的防水服装感兴趣并询问了质量情况。如能寄来样品和报价,将十分感谢。
The attached bulletin will give you complete information on vacuum cleaners.
13.附上的简报有关于真空吸尘器的详细信息。
There is likely to be enquiry or order for men’s shirts, therefore ,please send us quotations and samples in advance.
14.很可能有男衬衫的询单甚至定单,所以请提前寄来报价和样品。
This is a technical question, which I will have to refer to our technical department.
15. Will you please let us have a list of items that are imported by you?
请寄我公司一份贵公司进口的商品清单。
16. Will you please send me a copy of your catalogue and pricelist of desktop computers and copies of any descriptive leaflets that I could pass to prospective customers.
请寄我一份台式计算机的目录本和价目单,或者任何说明小册子,以便本公司分给潜在的顾客。
17. Many thanks for your letter dated September 6, we have enclosed the current brochure from which you may have a better understanding of our new products.
感谢你方9月6日来函,先附上一册最新商品目录,从中你会对我们的新产品有更多的了解。
18. Thanks for your enquiry dated May 18, we are now sending you our latest pricelist for your reference.
感谢你方5月18日询价,随函寄去我方最新价目单以供参考。
19. Our quotation is subject to change without notice.
我方报价如有变更不另通知。
20. There is a big demand for Chinese microware ovens. We shall appreciate your quoting us competitive prices for models available now.
我国对中国微波炉的需求很大,请你们对目前能供应的型号向我方报有竞争性价格,非常感谢。
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在外企工作,写英文邮件是一项必学的技能。接下来小编为大家整理了英文电子邮件常用句子,希望对你有帮助哦!
I enclose the evaluation report for your reference.
我附加了评估报告供您阅读。
Attached please find today's meeting notes.
今天的会议记录在附件里。
Attach is the design document, please review it.
设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.
其他个人特征方面的信息请见附件。
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商业信函以信函为载体,选择有针对性的目标客户群的名址打印封装,通过邮政渠道寄发的一种函件。接下来小编为大家整理了外贸业务的英文书信写作,希望对你有帮助哦!
1.请求建立商业关系
Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.
Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址,特此修函,祈能发展关系。多年来,本公司经营鞋类进口生意,现欲扩展业务范围。盼能惠赐商品目录和报价表。 如价格公道,本公司必大额订购。 烦请早日赐复。 此致
2.回复对方建立商业关系的请求
Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函,不胜欣喜。谨遵要求另函奉上最新之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订货,请电传或传真为盼。 此致 敬礼
3.请求担任独家代理
We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of household linen. Until now , we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply. `本公司担任多家厂家的独家代理,专营精制棉织品,包括各灯家用亚麻制品,行销中东。 与贵公司向有业务联系,互利互作。贵公司纺织部亦十分了解有关业务合作之情况。 盼望能成为贵公司独家代理,促销在巴林市场的货品。 上述建议,烦请早日赐复,以便进一步联系合作。 此致 敬礼
4.拒绝对方担任独家代理
Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. 9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟,不能应允该安排深感抱歉。 然而,本公司乐意与贵公司先试行合作,为今后合作打下基础。为证明担任独家代理的能力,贵公司宜上述货品作市场调查,研究是否可扩大现有之营业额。奉上该货品之报价单,敬希查照。专此候复。 此致 敬礼
5.同意对方担任独家代理
Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. We have drawn up a draft agreement that is enclosed. Please examine the detailed terms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife. 4月12日建议担任为公室器具之独家代理来信已经收悉。 过去双方合作皆互利互助,能获您的眷顾作我公司于巴林的独家代理,殊感荣幸。 据知您公司两服务技师曾到我公司米兰工厂受训。相信您公司在取得代理权后,仍会继续注重合格售后服务人员的训练。现随信附上协议草稿, 请查实各项条款 ,惠复是盼。 能加强业务,我亦感到欣喜,前次到访巴林,蒙盛情款待,不胜感激。祈盼您莅临米兰时,容我一尽地主之谊。 此致 敬礼
6.借引荐建立业务关系
At the beginning of this month , I attended the Harrogate toy fair. While there , I had an interesting conversation with Mr. Douglas Gage of Edutoys plc about selecting an agency for our teaching aids. Douglas described your dynamic sales force and innovative approach to marketing. He attributed his own company's success to your excellent distribution network which has served him for several years. We need an organization like yours to launch our products in the UK. Our teaching aids cover the whole field of primary education in all subjects .Our patented ‘Matrix’ math apparatus is particularly successful. You may have reservations about American teaching aids suiting your market. This is not a problem since we have a complete range of British English versions. I enclose an illustrated catalogue of our British English editions for your information. Please let me have your reactions to the material. I shall be in London during the first two weeks of October .Perhaps we could arrange a meeting to discuss our proposal. 本用初参观哈洛加特玩具交易会时有幸与教育玩具股份有限公司的道格拉斯盖齐先生一谈,提及本公司正物色代理人推广教学器材一事。 盖齐先生赞扬贵公司积极推广产品,不断推出新的推销方法,并把其公司的成就归于贵公司完善的经销网络。贵公司的经验,正能替本公司在英国经销产品。 本公司生产初级教育各学科的教育器村、专利产品梅特里克教学器材更傲视同侪。 除美国教学器材外,亦备有全套英式英语版教材,适合当地市场,贵公司无需忧虑切合市场需求。 现附上配有插图的英式英语版教材目录,盼抽空细阅,并赐知宝贵意见。本人拟于10月头两星期前往伦敦,未知能否安排会面,就以上建议作一详谈? 此致 敬礼
7. 请客户征询其它公司
Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.
谢谢5月5月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料,供应纺织品批发商和制造厂家,并没有制造成衣,因而未能接受贵公司订货,谨致万分歉意然而,本公司乐意推荐本地一家生产优质男装的工厂,相信可按贵公司设计的款式制造符合欧洲最高标准的服装:蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应,随函了什样本以供查阅,如贵公司认为适合,本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。谨祝生意兴隆,事事顺达。
8. 与过去有贸易往来的公司联系
We understand from our trade contacts that your company has reestablished itself in Beirut and is once again trading successfully in your region. We would like to extend our congratulations and offer our very best wishes for your continued success. Before the war in Lebanon , our companies were involved in a large volume of trade in our textiles. We see from our records that you were among our best tem customers. We very much hope that we can resume our mutually beneficial relationship now that peace has returned to Lebanon. Since we last traded, our lines have changed beyond recognition. While they reflect current European taste in fabrics, some of our designs are specifically targeted at the Middle Eastern market. As an initial step , I enclose our illustrated catalogue for your perusal. Should you wish to receive samples for closer inspection, we will be very happy to forward them. We look forward to hearing from you. 从同行中获悉贵公司贝鲁特复业,生意发展迅速。得闻喜讯,不胜欢欣。谨祝业务蒸蒸日上。 黎巴嫩战事发生前双方曾有多宗纺织品交易;贵公司更是本公司十大客户之一。现今战事平息,亟盼能重展双方互惠的业务联系。 自上次合作至令,产品款式变化极大。除了有迎合欧洲人口味的款式这外,亦有专门为中东市场而设计的产品。现奉上配有插图的商品目录供 初步参考。职需查看样本,还望赐知。
9.确认约会
I would like to confirm our appointment to discuss the possibility of merging our distribution networks. I am excited of the prospect ofexpanding our trade. As agreed, We will meet of our office in bond street at 9.30a.m.on Monday 20 March. I have scheduled the whole day for the meeting. If for any reason you are unable to attend , please phone me so that we can make alternative arrangements. Please let me know if you would like our office to arrange hotel accommodation. I look forward with great pleasure to our meeting.
承蒙拔冗讲讨论合并双方销售网,以扩大贸易发展范围,深感兴奋。现特修函确定会议日程。 谨于3月20日星期一在邦德街办公室候教,请贵公司代表于当日早上9时莅临指导。若因故未能抽空出席,烦请致电告知,以便另行安排会晤。 未知是否需代为安排旅馆膳宿?请尽早赐知,以便早作准备,款待贵客。 谨此预祝会谈成功。
10.感谢客户订货
Gillette-burns Co. 322 Gleenwood street Gleveland 5,Ohio Glentlemen: Thank you for your order no,464 of 20 september. The models you selected from our showroom went out today under my personal supervision.The package is being airfreghted to you on swissair.The relevant documentation is enclosce.I enjoyed meeting yiu and hope that this order represents the beginning of a long and prosperous relationship between oiur companies. The next time you visit us ,please let me know in advance so that I can arrange a luch for you with our derectors. Sincerely yours
谢谢9月20日第464号定单。今天我已新自监督发送您自展览室挑选的产品。该产品随附有关文件经瑞士航空公司运送。 很荣幸与你会面,衷心希望是次定单能加强双方的关系。下次到访前,烦请赐知,俾能安排与本公司董事共进午餐。
11.向长期客户推销新产品
I enclose an illustrated supplement toour catalogue. It covers the latest designs which are now available from stock. We are most gratified that you have, for several yeas. Include a selection of our products in your mail-order catalogues. The resulting sales have been very steady. We believe that you will find our new designs most attractive. Theyshould get a very good reception in your market. Once you have had time to study the upplement , please let us know if you would like to take the matter further. We would be very happy to send samples to you for closer inspection. For your information, we are planning a range of classical English dinner services which ,should do well in the North American market. We will keep you informed on our progress and look forward to hearingfrom you.
随函寄奉配有插图的商品目录附页,介绍最新设计的产品。贵公司的邮购目录多年来收录本公司产品,产品销售成绩理想,特此致以深切谢意。最新设计的产品巧夺天工,定能吸引顾客选购。烦请参阅上述附页,需查看样本,请赐复,本公司乐意交劳。 本公司现正设计一系列款式古典的英国餐具,适合北美市场需求。如感兴趣,亦请赐知。 愿进一步加强联系,并候复音。
12. 为商贸指南兜揽广告
Thank you for your business. You arecurrently represented in our directory. This is the only directory of its kind which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which willbe published in April 1995.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory, you ought to appear in more than one category. If you do opt for a multiple listing, you will be ableto buy space in additional categories at half price. You can be assured that the new edition will be on the desks of allthe major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business.
衷心感谢惠顾。贵公司商号已刊登在本公司的商贸指南中。该指南乃唯一覆盖英国全部建筑公司的刊物,在此刊登广告确是明智之举。 现下筹备1998年4月版 的贸易批南,新版会罗列欧洲贡同体的主要铅管业制造商。为达到出色的宣传效果,贵公司宜考虑在不同类别刊登广告。如蒙惠顾,除首个广告外,其余类别的广告将可获半价优惠。 该指南将分送给所有建筑公司和五金器具公司主管。烦表填妥随附表格,连同广告费用一并寄回。 专此盼候佳音。
13. 请求客户作推荐人
Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I'll call you next week to hear your reaction. Thanks again for you kind words.
从11月2日的来函得悉阁下对贵饭店的整修感到满意,此消息对本公司实是一鼓励。 设计行业重视声誉,客人在选择设计公司时必然会有所比较。如蒙允许,本公司欲请贵饭店作推荐人,证明有关整修的质素。未知可否让其他客户来电垂询? 此外,如获允准间或联同客户前来参观贵饭店整修,定必有莫大帮助。当然,本公司会预订房间,至少留宿一晚。
14. 通知客户价格调整
We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines, however, have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases havebeen unavoidable. We have not, however, increased our prices across the board, In many cases, there is a small price increase, but in others, none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. We look forward to receiving your orders.
谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新,增加了不少改良的型号,扒出一系列新款的洗衣机,但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此,本公司并未全面提升价格,调整幅度亦不大。 本公司坚守一贯信念,务求出产优质之耐用消费品,迎合顾客的需要。 谢谢贵公司多年惠顾,盼继续合作。
15. 说明价格调整原因
I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.
现谨附上本公司新价格表,新价格将于本月底生效。除了存货充裕的商品外,其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨10%□,一些承包商的价格调升到15%。 过去40年,本公司生产的机器品质优良、性能可靠。今为确保产品质量,唯有稍为调整价格。上述情况,还望考虑。愿能与贵公司保持紧密合作。
16.回复感谢信
We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.
承蒙来信赞扬本公司提供的空调维修工程服务,欣喜不已。五年前开业至今,屡获客户来函嘉奖,本公司荣幸之至。欣悉贵公司识技术人员的服务,他日苛有任何需要,亦请与本公司联络,本公司定当提供优秀技师,竭诚效劳。在此谨再衷心感谢贵公司的赞赏,并请继续保持联络。
17.观贸易展览会
Many thanks for your letter and enclosures of 12 September. We were very interested to hear that you are looking for an UK distributor for your teaching aids. We would like to invite you to visit our booth,no.6,at next month's London Toy Fair, at Earl's court , which starts on 2 October. If you would like to set up an appointment during non exhibit hall hours please call me. I can then arrange for our sensor staff to be present at the meeting. We look forward to hearing from you. 多谢9月12日的来信和附件。获悉贵公司有意物色英国销售商推广教学辅助设备, 甚感兴趣。 本公司将于10月2日于厄尔大楼举行的耸敦玩具商品交易会上展示产品,诚邀贵公司派员参观设于46号之摊位。如能安排于非展出时间面谈,烦请电复。定必委派高层人员赴会。 本公司深知贵公司产品精美质优,希望能发展互惠之业务。 特此奉告,并候复音。
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当你的客户因为某些原因而生气,你知道应该怎么补救吗?接下来小编为大家整理了惹火客户时应该怎么弥补,希望对你有帮助哦!
Let's start with the most important phrase, which also happens to be the simplest:
那么我们就从最重要的短语开始,当然某些情况下这也是最简单的方式:
5“您对我们的解决方案满意吗,以后还会与我们合作吗?”
This isn’t the same as “Have I taken good care of you today?” or “Have all of your questions been answered?” The goal of every support call needs to be greater than just solving the immediate problem. The real measure of success will be whether you’ve managed to preserve the investment you’ve already made in a customer. If the answer to either side of the question is “No”, you’ve still got work to do.
这与“今天我服务的周到吗?”或者“您的问题都得到解答了吗?”不同。接听每个服务电话所要做的不只是解决当下紧急的问题。真正成功的标准是你确定在这个客户身上所做的付出没有白费。如果这两点中的任何一个你还没有做到,那么你还有更多的工作要做。
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在外贸工作中,邮件是一种非常有效的工作沟通工具。接下来小编为大家整理了外贸邮件常用英语,希望对你有帮助哦!
1. Thank you very much for your kind reply.
2. We would like to take this opportunity to introduce our company and products。
3. Thank you for your inquiry dated on *** (date of the email from your customer) concerning *** (your product).
4. It gives us great pleasure to send along the technical information on the model together with the catalog and price list.
5. Received with thanks. (收到某附件并表示感谢。)
6. Inquiries regarding our new product, *** (your product), have been coming in from all parts of the world. (有点吹牛逼的成分,但主要是为了吸引客户的重视。)
7. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. (如果觉得自己的价格会偏高,可以这么说。)
8. The falling market here leaves us little or no margin of profit. (拒绝客户的还价要求时,可以跟客户这么解释。)
9. Our current situation leaves us little room to bargain.
10. We will make every possible effort to speed up delivery. (为客户争取尽快发货。)
11. In response to your letter of *** (the date), we regret your complaint very much. (处理客户的抱怨。)
12. Please kindly find the attached BL darft, Thanks. (让客户查收附件常用的表述。)
13. Please kindly find the telex release letter as attached, and confirm your receipt by return.
14. Pls check and confirm your receipt by return. (要求收到后回复。)
15、We seek your assistance to cascade / reply this message to your staff.我们请求你的帮助,将此信息传达给你们的员工。
16、Could you please let me know the status of this project?请让我知道这个计划的进度?
17、Please let me know if there’s anything I can do to help.请让我知道任何我可以帮得上忙的地方。
18、Please accept our thanks for the trouble you have taken.有劳贵方,不胜感激。
19、I'm afraid I don't find your price competitive at all.我看你们的报价毫无任何竞争性。
20、This offer is based on an expanding market and is competitive.此报盘着眼于扩大销路而且很有竞争性。
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邮件是日常工作中有效的沟通交流工具,那么你知道邮件应该怎么写吗?接下来小编为大家整理了英文邮件结尾写法,希望对你有帮助哦!
Best
This is the most ubiquitous; it's totally safe. Irecommend it highly and so do the experts.
最普遍;最安全。我和专家们都极力推荐这个。
My Best
A little stilted. Etiquette consultant Lett likes it.
有点生硬。礼仪顾问莱特喜欢这个。
My best to you
Lett also likes this one. I think it's old-fashioned.
莱特也喜欢这个。我认为它过时了。
All Best
Harmless.
可以用。
All the best
This works too.
这个也可以。
Best Wishes
Seems too much like a greeting card but it's not bad.
看起来特别像贺卡,但是还不赖。
Bests
I know people who like this but I find it fussy. Whydo you need the extra "s"?
我知道有人喜欢,但是我觉得它很繁琐。为什么你需要多余的“s”?
Best Regards
More formal than the ubiquitous "Best". Iuse this when I want a note of formality.
比最普遍的“Best”更正式。当我想要正式的写结尾时我会用这个。
Regards
Fine, anodyne, helpfully brief. I use this.
不错,稳重,简短。我用这个。
Rgds
I used to use this but stopped, because it's tryingtoo hard to be abbreviated. Why not type three more letters? OK if you'resending it from your phone.
我过去常用这个但是现在没用了,缩写太过了点。为什么不多写几个字母?如果是用手机发邮件的话,这个OK 。
Warm Regards
I like this for a personal email to someone you don'tknow very well, or a business email that is meant as a thank-you.
我喜欢在给不是很了解的人发私人邮件时用这个,或在商业邮件里表达谢意。
Warmest Regards
As good as Warm Regards, with a touch of added heat.
跟Warm Regards一样好,且更增添了一丝温暖。
Warmest
I use this often for personal emails, especially ifI'm close to someone but not in regular touch.
私人邮件中我常常用这个,尤其是当我跟某人比较熟但又不常联系时。
Warmly
This is a nice riff on the "warm" theme thatcan safely be used among colleagues.
这是一个关于 “warm” 主题很好的结尾,在同事之间使用很安全。
Take care
In the right instances, especially for personalemails, this works.
在适合的情况下,尤其是私人邮件,这个很有用。
Thanks
Lett says this is a no-no. "This is not aclosing. It's a thank-you," she insists. I disagree. Forbes Leadershipeditor Fred Allen uses it regularly and I think it's an appropriate, warm thingto say. I use it too.
莱特说这个禁用。她认为“这不是结尾而是感谢。”我不同意。福布斯领导力编辑弗莱德·艾伦经常用这个,我认为它是一个合适的、暖心的词。我也用。
Thanks so much
I also like this and use it, especially when someone—acolleague, a source, someone with whom I have a business relationship—has puttime and effort into a task or email.
我也喜欢而且会用这个,尤其是当某人——同事、人脉资源、跟我有业务关系的人——花时间和精力完成任务和邮件时,我会用这个。
Thanks!
This rubs me the wrong way because I used to have aboss who ended every email this way. She was usually asking me to perform atask and it made her sign-off seem more like a stern order, with a forced noteof appreciation, than a genuine expression of gratitude. But in the rightcontext, it can be fine.
这个很让我恼火,因为我曾经有个老板每封邮件都用这个结尾。他经常让我完成一个任务,带着勉强感谢的符号,这让他的结尾看起来像是一个严厉的命令,而不是真诚地致谢。但是在合适的语境中,它也适用。
Thank you
More formal than "Thanks." I use thissometimes.
比“Thanks”更正式。我有时用这个。
Thank you!
This doesn't have the same grating quality as"Thanks!" The added "you" softens it.
这个不会像“Thanks”那么让人不悦!“You” 缓和了语气。
Many thanks
I use this a lot, when I genuinely appreciate theeffort the recipient has undertaken.
当我由衷感谢收件人所付出的努力时,我常常用这个。
Thanks for yourconsideration.
A tad stilted with a note of servility, this can workin the business context, though it's almost asking for a rejection. Steer clearof this when writing a note related to seeking employment.
有点生硬带点屈从,尽管它几乎是寻求排斥,但是在商业邮件中它很有用。当你写就业相关的邮件时,避免使用它。
Thx
I predict this will gain in popularity as our emailsbecome more like texts.
随着我们的邮件变得更像文本,我猜想这个会越来越受欢迎。
Hope this helps
I like this in an email where you are trying to helpthe recipient.
在试图帮助收件人的邮件中我喜欢这个。
Looking forward
I use this too. I think it's gracious and warm, andshows you are eager to meet with the recipient.
我也用这个。我认为它很亲切、暖心,并且显得你很渴望见到收件人。
Rushing
This works when you really are rushing. It expresseshumility and regard for the recipient.
当你赶时间时这个很有用。它表达了你的谦卑和对收件人的尊重。
In haste
Also good when you don't have time to proofread.
当你没有时间校对时用这个也蛮好。
Be well
Some people find this grating. Not appropriate for abusiness email.
有些人认为不太好听,在商业邮件中不合适。
Peace
Retro, this sign-off wears its politics on its sleeve.It doesn't bother me but others might recoil.
很复古,这个结尾具有政治色彩。有人可能不太适应,但我OK。
Yours Truly
I don't like this. It makes me feel like I'm ten yearsold and getting a note from a pen pal in Sweden.
我不喜欢这个。它让我有种我十岁从瑞典笔友那里收到一封信的感觉。
Yours
Same problem as above.
和上面那个问题一样。
Very Truly Yours
Lett likes this for business emails but I find itstilted and it has the pen pal problem.
莱特喜欢在商业邮件中用这个,但我认为不自然,还是像笔友信件。
Sincerely
Lett also likes this but to me, it signals that thewriter is stuck in the past. Maybe OK for some formal business correspondence,like from the lawyer handling your dead mother's estate.
莱特也喜欢这个,但是对于我来说,这表明作者停留在过去。也许对于某些正式的商业通信是OK的,例如来自处理你去世母亲遗产的律师信函。
Sincerely Yours
Same problem as "Sincerely," but hokier.
跟“Sincerely”问题一样,但是有些做作。
Cheers!
I wonder how prevalent this is in the UK. I've onlyseen it from Americans who are trying for a British affectation. I know itshouldn't grate on me but it does. I also don't like people telling me to cheerup.
我好奇这个在英国怎么这么流行。我只在试图模仿英国人的美国人的邮件中看到过这个。我知道这个不该激怒我,但是它确实会。我也不喜欢别人告诉我cheer up。
Ciao(意大利语的“你好;再见”)
Pretentious for an English-speaker, though I can seeusing it in a personal, playful email.
母语是英语的人用这个词显得很装,虽然在一些玩笑化的个人邮件中使用它我能理解。
Your name
Terse but just fine in many circumstances. Probablynot a good idea for an initial email.
虽然简洁,但是在很多情况下都适用。可能用在最开始的邮件中用不是很好。
Sent from my iPhone
This may be the most ubiquitous sign-off. It used tobother me but I realize that it explains brevity and typos.
这可能是你常常看到的结尾。以前这个签名总是困扰我,但后来我明白了它只是为了解释信件简洁和出现错别字的原因。
Typos courtesy of my iPhone
Slightly clever but it's gotten old. Better to use theautomated message.
稍显聪明,但很老旧了。用自动消息会更好。
Sent from a prehistoricstone tablet
I laughed the first time I read it but then the jokewore thin.
当我第一次读到时,我笑了,但是过后这个笑话就不好笑了。
Pardon my monkey thumbs
Same problem here.
跟上面的问题一样。
Please consider theenvironment before printing this e-mail.
A preachy relic of the past. Who doesn't know thatprinting uses paper?
证明发件人过去爱说教。谁不知道用纸打印对环境的影响?
vCards
I think these are a great idea. At least they workwell on my Dell desktop when I want to load a contact into Outlook.
我认为这个是个好主意。当我想要加载一个联系方式到Outlook上时,至少这个在我的戴尔桌面上很好用。
This email is off the recordunless otherwise indicated.
I'm wondering what kind of paranoid people put this intheir signatures.
我很好奇多么偏执的人才会在他的签名中用这个。
Lengthy disclaimers
We've all seen these and ignored them, though Iunderstand that many companies require them. Forbes' in-house legal counsel,Kai Falkenberg, says she knows of no cases that have relied on legaldisclaimers, though she says they might serve as persuasive evidence in a tradesecrets case where a party was attempting to keep information confidential.
我们都看到过这些,但是忽略了他们,尽管我知道很多公司需要它们。福布斯的咨询律师卡伊·法尔肯贝里说她还没听说过法律免责声明派上用场的时候,尽管它们可能在一方试图保持信息机密的商业机密案中被当作是具有说服力的证据。
Initial
Good if you know the recipient and even fine in abusiness context if it's someone with whom you correspond frequently.
如果你认识收件人,这样用很好;如果你经常和他通信,那么这个在商业邮件中也很适用。
Love
This seems too informal, like over-sharing in thebusiness context.
这个看起来太不正式,在商业邮件中就像过度分享。
XOXO
I've heard of this being used in business emails but Idon't think it's a good idea.
我听说过在商业邮件中使用这个,但是我认为这不是个好主意。
Lots of love
I would only use this in a personal email. The"lots of" makes it even more inappropriately effusive than thesimple, clean “Love.”
我只会在私人邮件中使用这个。“Lots of”比简洁的“Love”更显得过度热情。
Hugs
It's hard to imagine this in a business email but it'sgreat when you're writing to your granny.
很难想象在商务邮件中用这个,但是如果你是在跟你的奶奶写信,这个就非常好。
Smiley face
Emoticons are increasingly accepted, though somepeople find them grating. I wouldn't sign off this way unless I were writing tomy kid.
尽管有些人为之恼火,但是表情符号越来越被广为接受。但除非我跟我的孩子写信,否则我不会用这个结尾。
;-)
I've gotten emails from colleagues with these symbolsand I find they brighten my day.
我收到过同事发的邮件中使用这个符号,我觉得它们很阳光。
[:-)
I'm a sucker for variations on the smiley face madewith punctuation marks, though I suspect most people don't like them.
尽管我怀疑大多数人都不喜欢,但是我看到用标点符号构成的笑脸还挺高兴的。
High five from down low
A colleague shared this awful sign-off which isregularly used by a publicist who handles tech clients. An attempt to soundcool, which fails.
一个同事分享了这个糟糕的结尾,这个结尾被处理技术客户的公关频繁使用。这个尝试听起来很酷,但是未能凑效。
Take it easy bro
Though it might turn some people off, I would be finereceiving an email with this sign-off, knowing the sender lives in an informalmilieu.
尽管它可能使一些人反感,但是我收到用它结尾的邮件时感觉挺好,因为我知道这个发件人在非正式的环境下生活。
See you around
Lett would cringe but this seems fine to me.
莱特可能不喜欢,但是对我来说似乎挺好。
Have a wonderful bountifullustful day
It's weird and off-putting.
这种表达很奇怪而且会令人不快。
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客户或顾客可以指用金钱或某种有价值的物品来换取接受财产、服务、产品或某种创意的自然人或公司。是商业服务或产品的采购者,他们可能是最终的消费者、代理人或供应链内的中间人。那么你知道客户用英语怎么说吗?下面来学习一下吧。
客户结单 customer's statement;
客户借款 a charge to a customer's account;
客户信用等级 credit rating;
客户往来账 customer's account
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学习外贸英语主要目的是为了更好地应对国际贸易,学习一些常用的外贸英语口语十分重要。下面读文网小编为大家带来接见客户外贸英语口语,欢迎大家学习。
21.We"ll get a taxi from the station.我们到火车站乘出租车。
22.There"s a shuttle bus we can use.我们可搭乘机场班车。
23.I"ve brought my car, so I can drive you to your hotel.我开车来的,所以我开车送你到旅馆。
24.You must be hungry. Shall we get something to eat?
你一定饿了,我们吃点东西好吗?
25.That sounds good. Let"s get something at the hotel restaurant. I feel a little tired.那太棒了,我们就到旅馆餐厅吃点东西,我有点累了。
26.Would you like to have some dinner?
你想吃饭吗?
27.What would you like to eat?
你想吃什么呢?
28.Can I take you out to dinner? It"ll be my treat.我带你出去吃饭好吗?这次我请客。
29.If you"re hungry, we can eat dinner now.如果你饿了,我们现在就去吃饭。
30.Have you had breakfast yet?
你吃过早餐了吗?
31.Yes. It was delicious.是的,味道很好。
32Good. Let"s go to the office.好的,我们去办公室吧。
33.How is your room?
你的房间怎样?
34.Did you sleep well last night?
你昨晚睡得好吗?
35.Why don"t we go to the office now?
为何我们现在不去办公室呢?
36.We"ll start with an orientation video. It runs about 15 minutes.我们将从一个电视简报开始,大概放15分钟。
37.The tour will take about an hour and a half. We ought to be back here by 3:00.参观大概要一个半小时,3点钟以前回到这里。
38.Our new product line has been very successful. We"ve expanded the factory twice this year already.我们新的生产线非常成功,我们今年已把工厂扩展了两倍。
39.I"d like to introduce you to our company. Is there anything in particular you"d like to know?
我将向你介绍我们的公司,你有什么特别想知道的吗?
40.We have some reports to show you for background information.我们还有一些报告向你介绍背景资料。
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