为您找到与外贸业务员回复询盘的技巧相关的共200个结果:
随着跨境电子商务的高速发展,利用网络平台进行国际贸易已成为外贸企业获取订单的主要来源之一。作为外贸业务员,发送客户开发函及回复收到的邮件,就成为日常工作的重要组成部分。然而有些业务员每天发送或回复上百封邮件,却往往石沉大海,鲜有人问津;有些业务员一天就选择性的发送或回复数十封邮件,却常常得到客户的垂青。基于近几年深入外贸企业工作的经验,总结出如何提高外商邮件回复率的几个技巧,并把其归纳为以下几个方面。
1、邮件标题只能是客户求购的产品名称,而不要加其它的任何多余语言,这样,客户打开你邮件的可能性一般可达到100%。
2、开头语简洁带过证明你是专业而老练的商人,可立即拉近与客户的距离,而对商人来说过多的寒喧实在是多余。不少人喜欢一开始就说从何得知该客户的,我们建议你,一般情况下最好不用提,客户在那里发布过求购信息,客户自己知道,多说多余,不过,如是本网线下转发给你的外商询盘,加一句话也无妨。
3、开头语特忌讳主动过多介绍自己,因为会给人一种推销的感觉,给人的第一感觉就不好,事实上,没有几个客户会有耐心来阅读你的长篇介绍的,不主动过多介绍自己将一定反而会给客户一种很自信、很专业的印象,这种印象对你来说是非常重要的。那么,“过多”的标准是什么呢?我们认为,介绍性语言超过两句即是“过多”!
4、简洁开头后,你必须立即进入正文,即报价,因为客户最关心的无非是产品规格与价格而已,你如不能提供客户想要的东西,客户回你干吗?立即进入报价,证明你是专业做该行的,你是有诚意、实实在在想做生意的,大家的时间都很宝贵,都不想浪费时间,特别是欧美商人更是如此。
有人说,客户询盘中规格说的不全,无法报价,事实上,没有那个外商会在询盘中一次就把要求说完的,你可估摸着试探性报,报错了没关系,这只是证明你是专业的、多年做该行的,如所报的规格与客户所要的不符,客户一般会很快回复你并详细告诉你他所需产品的具体要求的;有人总喜欢第一次联系客户时就问东问西的,有些国家的客户(如印度、韩国)可能会耐心回你,但对大多数欧美客商(如美国)来说,他们一般是不会回复该类邮件的。
5、所报的价必须是实价,必须与现有的市场行情相吻合,价太低,客户知道你不是做该行,不会理你;价太高也会吓跑客户,客户也不会回你,所以,切勿乱报价,应了解清楚了、多比较后再报,对新产品、对外贸公司来说这点尤其重要。
6、第一次联系客户时,除非客户在询盘中提出,最好不要主动附上图片,以免被删或被国外反垃圾邮件软件拦截。
7、与客户第一次联系最好用HOTMAIL邮箱,或在邮件中另附上你的HOTMAIL邮箱,因为垃圾邮件泛滥的原因,中国越来越多的邮件服务器被国外打入黑名单,你发的邮件可能最终进不了客户的邮箱,或客户回你的邮件你也收不到,这种情况已越来越严重,而用HOTMAIL邮箱一般不会有这方面的问题。
8、强烈建议:如你不能报出有一定竟争力的价格,请最好不要联系客户,既然报不了价自然就成不了,不仅客户很可能不会理你,你又何必浪费你及外商宝贵的工作时间呢?对外贸公司来说,何不在货源上多下点功夫,效果一定好很多!
总之,你联系客户的目地无非是为了争取能最终成交,而要能最终实现成交的目地,你起码总要迈过产品规格相符、出口报价适当这两个槛,直接洽谈这两个最重要的问题,不仅外商喜欢,也必能大大缩短成交的进程,大家何乐何不为呢?
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外贸谈判是国际贸易活动中不同的利益主体,为了达成某笔交易,就交易的各项条件进行协商的过程。接下来小编为大家整理了外贸谈判技巧,希望对你有帮助哦!
a) 谈判主题要明确,在谈判中逐步推向预定的谈判目标。
b) 谈判开始以贯彻我方的草案为依据。
c) 搞清对方意图。
d) 分析对方的条件,那些可以同意,那些不可以同意。
e) 注意说话方式,不要简单的用“行”或“不行”来回答对方,可以解答为什么“行”或“不行”。用专业的行话来说明,这样能起到事半功倍的效果。
f) 注意底价保密,尽量不要让对方知道;对于对方的杀价,不要用简单的“不可能”来回答,要问清楚对方说的这个价格包含什么条件,什么样的质量,什么样的标准……找出对方杀价的漏洞,给对方说明情况,这要求主谈人必须精通专业技术。有时外商也只是懂得一些皮毛。
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询盘(enquiry)也叫询价,是指交易的一方准备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为,它不具有法律上的约束力。接下来小编为大家整理了外贸询盘实用英语句子,希望对你有帮助哦!
We answered the inquiry received from the firm.
我公司已收到, 该公司关于这类商品的 询盘 。
We have an inquiry for the goods received from the firm.
我们已邀请客户对该商品提出询价。
We invited inquiries for the goods from the customers.
敬请将贵公司的进口商品目录寄来为荷。
Will you please let us have a list of items that are imported by you.
如能得到贵方特殊的询价, 则甚为感谢。
We shall be glad to have your specific inquiry.
敬请惠寄报价单和样品可否? 请酌。
Would you care to send us some samples with the quotations.
由于这一次订购是合同的组成部分, 请提供最好的条件。
Please put us on your best terms, as this order forms part of a contract.
请告知以现金支付的优惠条款和折扣比例。
Please state your best terms and discount for cash.
由于打折扣, 请告知最好的装货(船)条件。
Please put us on your very best shipping terms as regards discount.
请告知该商品的价格和质量。
Please let us have information as to the price and quality of the goods.
请对日本生产的合成纤维的制品, 如尼龙、维尼龙、莎纶等报最低价格。
Please quote us your lowest price for sundry goods, including synthetic fiber good, including synthetic fiber goods, such as nylon, vinylon, and saran made in Japan.
敬请告知该货以现金支付的最低价格。
Kindly favour us with the lowest cash price for the goods.
敬请告知贵公司可供应的上等砂糖的数量和价格。
Kindly let us know at what price you are able to deliver quantities of best refined sugar.
请报德克萨斯州产中等棉花50包、11月份交货的最低价格是多少?
At what lowest price can you quote for 50 bales middling Texas cotton for November?
请报10英担、一级软木(瓶)塞的最低价格。
Please quote us the lowest price for ten cwt. best Cork.
请对上述产品报运至我方工厂交货的最低价格。
We shall be obliged by a quotation of your lowest price for the said goods free delivered at our works.
请贵方惠寄商品目录并报价、谢谢。
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对于外贸业务员的面试,需要对那些英语口语进行深入了解呢,接下来小编为大家整理了外贸业务员面试口语,希望对你有帮助哦!
Good morning. It's a pleasure for me present myself. My name is xx, and I am a candidate for the position of Foreign trade business representative。 And I will get my bachelor degree after my graduation in June. journalist and is my major.But I haven't at work on my major.Because the employment pressure is huge.So that find a job which is you want is difficult.I don't think get a job that I liked is a good idea.It has a long distance between the theory and the reality.So i want to do something else such as foreign trade activities to improve my social experience.i have learned many foreign trade knowledges and principles in my spare time.
Although Business English is not my major.I am sure that I am good at it.Hope you can give me a chance. so i have confidence in doing this work well as a foreign trade clerk. i like this job very much,i will try my best to do it well.give me a chance,and i will help the company with my whole heart. though linking theory with practice is the only way to success,i can bring profits to the company with my excellent job. thanks!that's all. I am confident that I am qualified for this job in your company. I firmly believe that my strength with contribute to your company if I get the job. Thank you. 如果尚未开始工作,就可以回答“center now i"m stil la student.”(现在 还是个学生。)或者说“i"m a recent grad and i haven"tstartedworking yet.”( 刚刚毕业,还没有开始工作。)
second one: what"s your greatest weakness? this is a popular question that western employers like to asktomake candidates nervous! in fact, they ask this to know howyourespond to a difficult question. you shouldn"t answer bytellingyour greatest weakness since you might not get the job!instead,you can tell them something that isn"t directly related tothe jobposition. 没必要如实回答 的弱点,因为那有可能让 得不到这份工作。相反, 可以告诉他们一些与工作不直接相关的事情。 third one: why do you feel you are qualified for this job? this question is a good opportunity to brag a little bit.youshould talk about some extra skills you have that maybewasn"tincluded in your resume, or talk about your greatest strengthinmore detail. 为什么觉得自己胜任这份工作?这时候 要充分发挥 的“自夸”本领。 可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下 的特长。
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询盘(enquiry)也叫询价,是指交易的一方准备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为,它不具有法律上的约束力。接下来小编为大家整理了外贸英语询盘常用句子。希望对你有帮助哦!
Heavy enquiries witness the quality of our products.
大量询盘证明我们产品质量过硬。
Enquiries for carpets are getting more numerous.
对地毯的询盘日益增加。
Enquiries are so large that we can only allot you 200 cases.
询盘如此之多,我们只能分给你们200箱货。
Enquiries are dwindling.
询盘正在减少。
Enquiries are dried up.
询盘正在减少。
They promised to transfer their future enquiries to Chinese Corporations.
他们答应将以后的询盘转给中国公司.
Generally speaking, inquiries are made by the buyers.
询盘一般由买方发出。
Mr. Baker is sent to Beijing to make an inquiry at China National Textiles Corporation.
贝克先生来北京向中国纺织公司进行询价。
We regret that the goods you inquire about are not available.
很遗憾,你们所询的货物现在无货。
In the import and export business, we often make inquiries at foreign suppliers.
在进出口交易中,我们常向外商询价。
To make an inquiry about our oranges, a representative of the Japanese company paid us a visit.
那家日本公司的一名代表访问了我们,向我们的橙子询价。
We cannot take care of your enquiry at present.
我们现在无力顾及你方的询盘。
Your enquiry is too vague to enable us to reply you.
你们的询盘不明确,我们无法答复。
Now that we've already made an inquiry about your articles, will you please reply as soon as possible?
既然我们已经对你们产品询价,可否尽快给予答复?
China National Silk Corporation received the inquiry sheet sent by a British company.
中国丝绸公司收到了英国一家公司的询价单。
Thank you for your inquiry.
谢谢你们的询价。
May I have an idea of your prices?
可以了解一下你们的价格吗?
Can you give me an indication of price?
你能给我一个估价吗?
Please let us know your lowest possible prices for the goods.
请告知你们此类商品的最低价。
If your prices are favorable, I can place the order right away.
如果你们的价格优惠,我可以马上订货。
When can I have your firm C.I.F. prices, Mr. Li?
李先生,什么时候能得到你们到岸价的实盘?
We'd rather have you quote us F.O.B.prices.
我们希望你们报离岸价格。
Would you tell us your best prices C.I.F. Humburg for the chairs.
请告诉你方椅子到汉堡到岸价的最低价格。
Will you please tell the quantity you require so as to enable us to sort out the offers?
为了便于我方报价,可以告诉我们你们所要的数量吗?
We'd like to know what you can offer as well as your sales conditions.
我们想了解你们能供应什么,以及你们的销售条件。
How long does it usually take you to make delivery?
你们通常要多久才能交货?
Could you make prompt delivery?
可以即期交货吗?
Would you accept delivery spread over a period of time?
不知你们能不能接受在一段时间里分批交货?
Could you tell me which kind of payment terms you'll choose?
能否告知你们将采用哪种付款方式?
Will you please tell us the earliest possible date you can make shipment?
你能否告知我们最早船期吗?
Do you take special orders?
你们接受特殊订货吗?
Could you please send us a catalog of your rubber boots together with terms of payment?
你能给我们寄来一份胶靴的目录,连同告诉我们付款方式吗?
he inquired about the varieties, specifications and price, and so on and so forth.
他询问了品种、花色和价格等情况。
We have inquired of Manager Zhang about the varieties, quality and price of tea.
我们向张经理询问了茶叶的品种、质量、价格等问题。
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如何才能更成功的做外贸呢?接下来小编为大家整理了在外贸生意中的技巧,希望对你有帮助哦!
-We have a pamphlet in English.
具体的物品通常比口头描述更有说服力。当客户听到你说"We have a pamphlet in English.(我们有英文的小册子。)"或"Please take this as a sample (请将这个拿去当样品。)"时,一定会兴趣大增,进而问你许多和产品有关的问题。如果你平时资料搜集得全面,便能有问必答。这在商务沟通上是非常有利的。
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对外贸易亦称“国外贸易” 或“进出口贸易”,简称“外贸”,是指一个国家(地区)与另一个国家(地区)之间的商品、劳务和技术的交换活动。接下来小编为大家整理了外贸行销英语技巧,希望对你有帮助哦!
顾客犹豫不决时,您必须锲而不舍地游说,常用“Think about the advantages you will get.”(想想您能得到的利益)有利于出时顾客下决心购买。
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询盘也叫询价,是指交易的一方准备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为,它不具有法律上的约束力。接下来小编为大家整理了外贸英语常用词汇及短语--询盘和还盘篇,希望对你有帮助哦!
offer 报盘,报价
to offer for 对...报价
to make an offer for 对...报盘(报价)
firm offer 实盘
non-firm offer 虚盘
to forward an offer (or to send an offer) 寄送报盘
to get an offer(or to obtain an offer) 获得...报盘
to cable an offer (or to telegraph an offer) 电报(进行)报价
offer and acceptance by post 通过邮政报价及接受
to accept an offer 接受报盘
quote 报价
quotation 价格
preferential offer 优先报盘
cost of production 生产费用
reasonable 合理的
competitive 有竞争性的
the preference of one's offer 优先报盘
wild speculation 漫天要价
to entertain an offer 考虑报盘
to give an offer 给...报盘
to submit an offer 提交报盘
official offer 正式报价(报盘)
subject to 以...为条件,以...为准
offer subject to our written acceptance 以我方书面接受为准的报盘
offer subject to sample approval 以样品确定后生效为准的报盘
offer subject to our final confirmation 以我方最后确认为准的报盘
offer subject to export/import license 以获得出口(进口)许可证为准的报价
offer subject to prior sale 以提前售出为准的报盘
offer subject to goods being unsold 以商品未售出为准的报盘
offer subject to your reply reaching here 以你方答复到达我地为准的报盘
offer subject to first available steamer 以装第一艘轮船为准的报盘
to extend an offer 延长报盘
to renew an offer 或 to reinstate an offer 恢复报盘
to withdraw an offer 撤回报盘
to decline an offer 或 to turn down an offer 谢绝报盘
unacceptable 不可接受的
workable 可行的
at wide intervals 间隔时间太长
make headway 有进展
be worried at sth. 对...苦恼
counter-offer 还盘,还价
offeror 发价(盘)人
offerer 发价人,报盘人
offeree 被发价人
offering 出售物
offer letter 报价书
offer sheet 出售货物单
offer list/book 报价单
offer price 售价
offering date 报价有效期限
offering period 报价日
concentration of offers 集中报盘
combined offer 联盘,搭配报盘
lump offer 综合报盘(针对两种以上商品)
bid n. 递价;出价;递盘(由买方发出)v. 递盘
to make a bid 递价
to get a bid 得到递价
to be outbidding 高于...的价
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小编为大家整理了外贸销售技巧常用句型。一起来学习吧!
1. 如何招揽顾客
一般程序:招呼—问候—寻找相关话题—理出商谈头绪。所以,打招呼很重要,无论顾客有没有表现购买意愿,您都应该上前问候一句:“What can I do for you?”或“May I help you?”,也可说:“Can I be of any assistance?”,如果是熟客,可简单说声:“Good afternoon, madam. Something for you?”
2. 如何打开话题
如果顾客不置可否或表现出不耐烦的样子,决不可轻言放弃,可以先说: “Everybody is welcome here, madam. Whether she buys or not.(这里欢迎任何人光临,买不买都没关系)”,然后婉转地问:“Are you looking for something?”。
3. 如何拉近距离
首先表达自己身份,甚至可以交换名片,然后说些常用客套话,为后来的推销铺路。一句:“Would you mind my recommending?”十分有用。
4. 如何游说购买
初次见面就开门见山、滔滔不绝的做法已经落伍。当你要说服顾客时,最好用“Well, let me tell you why.”作为解释商品用途、优点的开场白。
5. 如何展示商品
可以说:“Please take a look at this.”或“That one, madam?(那个好吗?)”配合产品加以说明时,则用“As you can see, ~(正如您所见,~)”
6. 如何拖延时间
争取时间以便长期抗战要有技巧,再心急也要说“Please take your time”(慢慢看/参观)或“Go right ahead, please.”(随便参观)。根据情况也可通过闲聊进入主题,让顾客有一定时间考虑。
7. 如何选取工具
广告信函、海报、优待卷等都是销售的有效辅助工具,所谓“百闻不如一见”,一边看商品,一边听解释,才更易进入状况。所以“I'll send you our D.M.”(我会寄给您产品的广告信函)很有说服力。
8. 如何利用店铺开张
店铺开张和周年庆典都是很好的宣传机会,因为本店新开张,因此给予优惠,或进一步说明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您将本店介绍给您朋友,本店将十分感激)
9. 如何劝客户抓紧购买
店铺出清存货时是购买价廉物美的货物的好时机,您可以说“I understand there's not much left over”(存货不多)
10. 如何接受电话预定
除非是熟客,双方足够信任,否则,餐馆、旅店通常的电话应对方式是“What time can we expect you ?”(您几点来?)
11. 如何给客人菜单
餐厅里,引领顾客落座后通常递上菜单“Good evening, sir. Here's the dinner menu”捎待一会,再询问“May I take your order ?”(您要来点什么?)
12. 如何引客人入座
可以先询问“How many people, please ?”(请问几位?)以及“Do you have a reservation ?”(您订位了吗?),接下来就应该“Where would you prefer to sit ?”(您喜欢坐哪?)而引客人入座了
13. 如何招呼顾客
应主动说“How do I address you?”,然后再进行下一步骤。
14. 如何让顾客稍候
成功的推销是要建立良好长久的服务。忙不过来时,殷勤地一句“Would you mind waiting for a while?”(不介意稍候片刻吧?)足以奠定成功的基础。
15. 如何让顾客说“买”
双方谈得热烈的时候,说上一句“It's going to be the pride of our company.”(这将是本公司的荣幸)可以收到意想不到的奇效。
16. 如何促使顾客下决心
顾客犹豫不决时,您必须锲而不舍地游说,常用“Think about the advantages you will get.”(想想您能得到的利益)有利于出时顾客下决心购买。
17. 如何取出样品
顾客只有直接接触产品才有可能激起购买欲,所以“I have some sample”必须手口并用才有效果。
18. 如何针对多人游说
女性购物常常成群结队,所以您要多角度揣摩消费者喜好。在叽叽喳喳的意见中,找出主要购买者,对她说“Please insist your taste and need.”(请坚持您的品位和考虑实际需要)
19. 如何应付挑剔的顾客
挑剔的顾客主管意识极强,所以要避免正面争论,实在不行,记得说句“I'm very sorry we couldn't help you, sir.”(很抱歉,我帮不上什么忙)。
20. 如何说明种类齐全
有时候,与其说得唾液横飞,不如用来阐明重点。客人想知道公司产品的种类时,肯定地说上一句“Various”就已足够。
21. 如何让顾客试穿
展示商品的下一步就是顾客试穿了,可以说“Please try on whichever you like.”(随便试)或“Would you like to try it on?”(要不要试穿一下?)
22. 如何说明用途
商品要买得好,推销员对商品必须有足够的了解,说明使用方法的简易及商品的来用性,往往有利于顾客下决心购买,所以一句“Well, the self-filling device is simple.”(这种自动充墨装置十分简单)对您的推销术有举一反三之效的。
23. 如何介绍新产品
优秀推销员除了要有说服力、自信心和洞悉顾客心理的能力外,还要能经常介绍公司的最新或最畅销的产品。可以说“This is our newest product.”或 “This is our most recently developed product.”(这是我公司最新产品),甚至还可以强调 “They are of the newest patterns that can be obtained in town”(这个款式目前在市面上绝无仅有)。
24. 如何说明产品特色
面对令人眼花缭乱的产品,特色是顾客考虑的要素之一。所以,把“Its durability will be an agreeable surprise to you.”(它的耐久性将让您吃惊)常挂嘴边是必要。
25. 如何介绍设计师风格
顾客对衣饰的品位越来越高,所以必须掌握顾客的特殊喜好,下面的句子就显得很重要:“Do you enjoy the Italian style?”(喜欢意大利款式吗?); “Let me introduce the designer's.”(让我为您介绍设计师所设计的)
26. 如何帮客人搭配
推销致胜的关键是要懂得搭配之道。如今的顾客已不是因为需要,或是因为缺乏而购买衣物,而是为了搭配原有物品,比如西装配领带,上衣配裤子等等。因此,“The gray one suits you well”(灰色比较适合您)之类的句子,就成了流行的推销用语。
27. 如何推荐特卖品
一般而言,每家商号都自己的特色或特制品,这句“It's our specialty”(这是本店的特制品)要用得很娴熟。总之,无论是推销的商店,还是推销本身都要风格独具,才能立于不败之地。
28. 如何提出保证
保证有很多种,如保证期(warranty)、耐用性(durability)、新奇度(novelty)、价格低(reasonable price)等等。可以使用“It has a five- year guarantee against mechanical defects”(机件保用五年)之类的语句。
29. 如何附送赠品
附送赠品是经久不衰的推销手法,因此,像“That includes an extra pair of shoelaces and a bottle of polish”(附送鞋带一对及鞋油一瓶)这类的说法是能讨顾客欢心的。
30. 如何讨论款式
与顾客讨论款式,既能对顾客表示尊重,又能抓住顾客的实际需求。像 “How do you like this one?”(您觉得这件如何?)或“Will you not try that one?”(试试那件怎么样?)这类话语往往是讨论的前奏,如果能加上“This style is quite elegant,??I think you'll like it.”这句话,则交易更易成功。
31. 如何说明使用方法
不管交易是否达成,都要不厌其烦地向顾客解释使用方法,以建立彼此信心。比如,要说明水壶的使用方法,可以说 “Could you pull out the black stopper of the pot before you pour, please ?” (倒水之前,先把水壶的褐色塞子拉开)。
32. 如何说明注意事项
买卖的同时,应该将注意事项向顾客交待清楚,免得日后发生纠纷事小,影响商誉事大。因此,像“You can exchange it provided it's clean”(如果还是干净的,可以要求退换)或 “I'm sorry we won't refund you.”(很抱歉,我们概不退款)一定要表述清楚。
33. 如何登门拜访
登门拜访顾客,挖掘潜在购买力,是必须的;而寒暄的第一句往往决定成败,因而诚恳亲切的“What's your pleasure if I may ask”之类的话无论如何是要说的。
34. 如何电话拜访
电话拜访也是必备手段之一,同样也需注意礼节和态度。一般先要询问对方此时听电话是否方便,然后再说明来意“I'll do my best for you”(我会尽最大努力来达成您的心愿)
35. 如何说最低消费
尽管菜单都已标明最低消费,除非想被炒鱿鱼,否则顾客问起来,还是得毕恭毕敬地回答“I'm afraid the minimum charge for any first order is ¥100”(我们的最低消费是 100元),而不能说:“菜单上有,您不会自己看呀?!”
36. 如何拒绝降价
顾客讨价还价几乎是不可避免的事情,直接说no的推销员估计很少,所以你应该充分解释“We make so little on this line!”(这方面的东西我们没赚钱)
37. 如何拒绝小费
如果店铺规定不能收取小费,你可婉拒顾客:“It's so kind of you, sir. But we can't accept your tips”(先生您太好了,不过我们不能收取小费)
38. 如何说明高/低价位
一分钱,一分货。如果顾客抱怨价格太高,您可以说:“We have cheaper products if you want. But value depends on expense”(如果您愿意,我们有更便宜的商品,但是价值完全取决于价格高低)
39. 如何谢绝讨价还价
如果没有议价的余地,态度虽然要坚定,但口气仍要十分委婉:“We have but one price, sir.”(我们不二价的)或“Sorry we can't reduce the price, sir.”(很抱歉,我们没办法降低价格)
40. 如何说分期付款
如今分期付款很流行,所以要学会说:“You can buy them by installment”
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在对外贸易中,交易的一方欲出售或购买某种商品,向另一方询问买卖该商品的各项交易条件,这种口头的或书面的表示,在进出口业务中称之为询盘或询价。下面是读文网小编整理的外贸员询盘的基本表达方式,欢迎大家阅读!
1. Our buyers asked for your price list or catalogue.
我们的买主想索求你方价格单或目录。
2. Prices quoted should include insurance and freight to Vancouver.
所报价格需包括到温哥华的保险和运费。
3. I would like to have your lowest quotations C.I.F. Vancouver.
希望您报成本加运费、保险费到温哥华的最低价格。
4. Will you please send us your catalogue together with a detailed offer?
请寄样品目录和详细报价。
5. We would appreciate your sending us the latest sam ples with their best prices.
请把贵公司的最新样品及最优惠的价格寄给我们,不胜感激。
6. Your ad in today’s China Daily interests us and we will be glad to receive samples with your prices.
对你们刊登在今天《中国日报》上的广告,我们很感兴趣。如能寄 来样品并附上价格,不胜欣慰。
7. Will you please inform us of the prices at which you can supply?
请告知我们贵方能供货的价格。
8. If your prices are reasonable, we may place a large order with you.
若贵方价格合理,我们可能向你们大量订货。
9. If your quality is good and the price is suitable for our market, we would consider signing a long-term contract with you.
若质量好且价格适合我方市场的话,我们愿考虑与你方签署一项长 期合同。
10. As there is a growing demand for this article, we have to ask you for a special discount.
鉴于我方市场对此货的需求日增,务请你们考虑给予特别折扣。
11. We would appreciate your letting us know what discount you can grant if we give you a long-term regular order.
若我方向你们长期订货,请告知能给予多少折扣,不甚感激。
12. Please quote your lowest price CIF Seattle for each of the follow- ing items, including our 5% commission.
请就下列每项货物向我方报成本加运费、保险费到西雅图的最低价 格,其中包括我们百分之五的佣金。
13. Please keep us informed of the latest quotation for the following items.
请告知我方下列货物的最低价格。
14. Mr. Smith is making an inquiry for green tea.
史密斯先生正在对绿茶进行询价。
15. Now that we have already made an inquiry on your articles, will you please make an offer before the end of this month?
既然我们已经对你们的产品进行了询价,请在月底前报价。
16. As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit.
一般来说,在收到相关信用证后三个月内我们就全部交货。
17. Please quote us your price for 100 units of Item 6 in your catalog.
请给我们提供你们产品目录册上100组6号产品的报价。
18. Those items are in the greatest demand in foreign markets.
那些产品在国外市场上的需求量很大。
19. Would you please quote me your prices for the goods?
你能报给我这些商品的价格吗?
20. We have quoted this price based on careful calculations.
这个报价是我们在精打细算的基础上得出来的。
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下面是读文网小编整理的外贸业务员必备电话英语口语,欢迎大家阅读!
1. I'd like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I'd like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I'm calling about an order I placed a month ago. It hasn't arrived yet.
听不清楚
1. Sorry, I didn't catch you.对不起,我听不懂你说的。
2. Sorry, I didn't understand. 抱歉,我听不懂。
3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。
4. I can't hear you very well. 我听不太清楚。
5. I can barely hear you. 我几乎听不到你说的。
7. We have a bad connection. 通讯效果不太好。
8. I can't catch what you are saying. 我听不太清楚你说的话。发生上面的情况,你可以请对方在重复一遍,你可以说:
a. Pardon?请再说一遍好吗?
b. Excuse me? 请再说一遍?
上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。
c. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)
d. Could you repeat that, please? 能请你再说一遍吗?
e. Would you say that again? 你能再说一遍吗?
请对方说慢点的说法:
a. Would you speak more slowly? 你能再说慢一点吗?
b. Could you speak up a little? 你能在大声一点吗?¬
(speak up 大声说=speak out):W({6S S&]
c. Would you speak more clearly? 你能再说清楚一点吗?
d. Would you explain more for me? 可以为我解释一遍吗?
e. Please speak a little louder. 请讲大声一点。
f. Would you slow down, please?清说慢一点好吗?
帮忙转分机
1. may i have extension two-one-one?
2. can i have extension two-one-one, please?
3. may i speak to david, extension tow-one-one?
4. extension two-one-one, please.
5. please connect me with extension two-one-one.
6. could you put me through to the personnel department, please?
翻译:
***通常句子都是越长越礼貌,太简短会让人有鲁莽的感觉。
要找的人不在 可以留言吗?
1. May/Can I leave a message?
¬2. Is it possible to leave a message?
请他回电给我-Q w R1l/p
1. Would you please ask him to call me taday? 能不能请他今天回电话给我
2. Could you tell him to call me as soon as possible? 能不能请他尽快回电话给我?
3. Could you just tell him David called? 能不能告诉他大卫来过电话?
4. Could you ask him to call me back? 能不能请他回电?
5. Please tell him to call Carol at 2233-4455.请他拨打2233-4455给卡洛回电话。
请问他何时回来
1. When will he be back? 他何时回来?
2. When do you expect him back? 你觉得他何时会回来?
3. Is he coming back soon? 他会马上回来吗?
4. Do you know what time she will be back? 你知道他几点回来?
我会再来电. I'll try again later.我会过一会儿再打来。
2. I'll call again in one hour later.我一个小时后再打来。
3. I'll call back later.我稍候再打过来。
4. Please tell him I called and I'll call him again tomorrow.请告诉他我
来过电话,并且我明天会再打给他。
要如何联络他
1. How can I get in touch with him? 我怎样才能和他联系?
2. Could you tell me where I can reach him? 可以告诉我怎样才能找到他吗
3. What's the easiest way to contact him? 什么方法可以最快找到他?
4. Could I call his mobilephone? 我可以打他的手机吗?
请传真/email给我
1. Would you please send me the data by e-mail?
2. Could you fax the data to my office?
3. Would you send the data by fax?
4. Could you post the data to me
知公司名并自我介绍
¬ 1. Franklin Company Personnel Department. 富兰克林公司人事部。
2. Good morning Franklin Company, may I help you? 早晨好,富兰克林公司
。我可以为你服务吗?
3. Personnel Department. This is Carol/Carol speaking. 人事部,我是卡洛
*办公室电话最重要的就是礼貌,所以不论是接电话或打电话,都应该先报自己及公司的名字。请问找那位
Who would you like to talk to/speak to? 请问找哪位?他在忙线中
1. Her line is busy at the moment. Can somebody else help you? 她正在通电话,别的人可以帮你吗?
2. He's on another line right now. 他现在正在接另外一个电话。
3. He's talking a long-distance call now, what can I do for you? 他正在接长途电话,有什么我可以帮你吗?
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下面是读文网小编整理的外贸业务员英语面试,希望对大家有帮助。
"work experience" is the type of work you've done in the past. If you haven't started working yet you can say "Right now I'm still a student." or "I'm a recent grad and Ihaven't started working yet." In the second sentence, "recent grad" is short for "recent graduate" and means that you have just finished school.
小编注:请告诉我你过去的工作经验,工作经验就是你过去所做的工作。如果尚未开始工作,就可以回答“Right now I'm still a student.”(现在我还是个学生。)或者说“I'm a recent grad and I haven't started working yet.”(我刚刚毕业,还没有开始工作。)“recent grad”是“recent graduate”的缩写,意思是刚刚毕业。
Second One: What's your greatest weakness?
This is a popular question that western employers like to ask to make candidates nervous! In fact, they ask this to know how you respond to a difficult question. You shouldn't answer by telling your greatest weakness since you might not get the job! Instead, you can tell them something that isn't directly related to the job position.
小编注:你最大的缺点是什么?西方老板特别爱问这个问题,让面试者感到很紧张。事实上,他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点,因为那有可能让你得不到这份工作。相反,你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extra skills you have that maybe wasn't included in your resume, or talk about your greatest strength in more detail.
小编注:你为什么觉得自己胜任这份工作?这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下你的特长。
Fourth One: What kind of salary did you have in mind?
Salary is how much money you earn, usually per year. When asked this, it's best to answer with a salary range or approximation and not an exact figure. This shows that you are familiar with the industry if you know what the approximate salary should be.
小编注:你期望的薪水是多少?“salary”就是你赚多少钱,通常是年收入。回答这个问题时,最好说出一个大致范围,而不是一个确切的数字。如果你能说出这个工资范围,那就说明你对此行业非常了解。
Fifth One: If hired, when could you start work?
When answering this it's best not to say you can start right away. This might make you s
seem very desperate for a job. A safe answer would be "I can start at the beginning of next month."
小编注:如果雇佣的话,你什么时候开始工作?回答这个问题时。一定要注意!不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start at the beginning of next month.”(我下月初可以开始上班。)
Sixth One: What kind of work does the posi-tion involve?
You can ask this to clarify exactly what kind of work you'll be doing.
小编注:这个职位包括哪些工作?通过问这句话,你可以清楚地了解到你的工作内容。
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询盘也叫询价,是指交易的一方准备购买或出售某种商品的人向潜在的供货人或买主探寻该商品的成交条件或交易的可能性的业务行为,它不具有法律上的约束力。接下来小编为大家整理了外贸英语常用句子--询盘和还盘篇,希望对你有帮助哦!
We have the offer ready for you. 我们已经为你准备好报盘了。
I come to hear about your offer for fertilizers. 我来听听你们有关化肥的报盘。
Please make us a cable offer. 请来电报盘。
Please make an offer for the bamboo shoots of the quality as that in the last contract. 请把上次合同中订的那种质量的竹笋向我们报个价。
We are in a position to offer tea from stock. 我们现在可以报茶叶现货。
We'll try our best to get a bid from the buyers. 我们一定尽力获得买主的递价。
We'll let you have the official offer next Monday. 下星期就给您正式报盘。
I'm waiting for your offer. 我正等您的报价。
We can offer you a quotation based upon the international market. 我们可以按国际市场价格给您报价。
We have accepted your firm offer. 我们已收到了你们报的实盘。
We offer firm for reply 11 a.m. tomorrow. 我们报实盘,以明天上午11点答复为有效。
We'll let you have our firm offer next Sunday. 下星期天我们就向你们发实盘。
We're willing to make you a firm offer at this price. 我们愿意以此价格为你报实盘。
Could you offer us F.O.B. prices. 能想我们报离岸价格吗?
All your prices are on C.I.F. basis. 你们所有价格都是成本加运费保险费价格。
Can you make an offer, C & F London, at your earliest convenience? 您能尽快报一个伦敦港成本加运费价格吗?
I'd like to have your lowest quotations, C.I.F. Vancouver. 请报温哥华到岸价的最低价格。
Please make us a cable offer for 5 metric tons of walnut. 请电报5吨核桃仁的价格。
Our offer is RMB300 per set of tape-recorder, F.O.B. Tianjin. 我们的报价是每台收录机300元人民币,天津离岸价。
We quote this article at $250 per M/T C&F. 我们报成本加运费价每吨250美元。
My offer was based on reasonable profit, not on wild speculations. 我的报价以合理利润为依据,不是漫天要价。
We have received offers recently, most of which are below 100 U.S. dollars. 我们最近的报价大多数都在100美圆以下。
Moreover, We've kept the price close to the costs of production. 再说,这已经把价格压到生产费用的边缘了。
I think the price we offered you last week is the best one. 相信我上周的报价是最好的。
No other buyers have bid higher than this price. 没有别的买主的出价高于此价。
The price you offered is above previous prices. 你方报价高于上次。
It was a higher price than we offered to other suppliers. 此价格比我们给其他供货人的出价要高。
We can't accept your offer unless the price is reduced by 5%. 除非你们减价5%,否则我们无法接受报盘。
I'm afraid I don't find your price competitive at all. 我看你们的报价毫无任何竞争性。
Let me make you a special offer. 好吧,我给你一个特别优惠价。
We'll give you the preference of our offer. 我们将优先向你们报盘。
I should have thought my offer was reasonable. 我本以为我的报价是合理的。
You'll see that our offer compares favorably with the quotations you can get elsewhere. 你会发现我们的报价比别处要便宜。
This offer is based on an expanding market and is competitive. 此报盘着眼于扩大销路而且很有竞争性。
Our offers are for 3 days. 我们的报盘三天有效。
We have extended the offer as per as your request. 我们已按你方要求将报盘延期。
The offer holds good until 5 o'clock p.m. 23nd of June, 1997, Beijing time. 报价有效期到1997年6月22日下午5点,北京时间。
All prices in the price lists are subject to our confirmation. 报价单中所有价格以我方确认为准。
This offer is subject to your reply reaching here before the end of this month. 该报盘以你方本月底前到达我地为有效。
This offer is subject to the goods being unsold. 该报盘以商品未售出为准。
I'm afraid the offer is unacceptable. 恐怕你方的报价不能接受。
The offer is not workable. 报盘不可行。
The offer is given without engagement. 报盘没有约束力。
It is difficult to quote without full details. 未说明详尽细节难以报价。
Buyers do not welcome offers made at wide intervals. 买主不欢迎报盘间隔太久。
We cannot make any headway with your offer. 你们的报盘未得任何进展。
Please renew your offer for two days further. 请将报盘延期两天。
Please renew your offer on the same terms and conditions. 请按同样条件恢复报盘。
We regret we have to decline your offer. 很抱歉,我们不得不拒绝你方报盘。
The offer is withdrawn. 该报盘已经撤回。
We prefer to withhold offers for a time. 我们宁愿暂停报盘。
Buyers are worried at the lack of offer. 买主因无报盘而苦恼。
Let's have you counter-offer. 请还个价。
Do you want to make a counter-offer? 您是否还个价?
I appreciate your counter-offer but find it too low. 谢谢您的还价,可我觉得太低了。
Now we look forward to replying to our offer in the form of counter-offer. 现在我们希望你们能以还盘的形式对我方报盘予以答复。
Your price is too high to interest buyers in counter-offer. 你的价格太高,买方没有兴趣还盘。
Your counter-offer is much more modest than mine. 你们的还盘比我的要保守得多。
We make a counter-offer to you of $150 per metric ton F.O.B. London. 我们还价为每公吨伦敦离岸价150美圆。
I'll respond to your counter-offer by reducing our price by three dollars. 我同意你们的还价,减价3元。
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在对外贸易中,交易的一方欲出售或购买某种商品,向另一方询问买卖该商品的各项交易条件,这种口头的或书面的表示,在进出口业务中称之为询盘或询价。下面是读文网小编整理的业务员询盘常用的英语对话, 希望对大家有帮助。
A: Good afternoon. I am Mr. Brown, the Import manager of Atlantic Industries Ltd, Sidney, Australia. This is my card.
B: Good afternoon, Mr. Brown. My name is Mrs. Anderson, manager of the sales department.
A: Nice to see you, Mrs. Anderson.
B: Nice to see you too, Mr. Brown. Won’t you sit down?
A: Thank you.
B: What would you like, tea or coffee?
A: I’d prefer coffee if you don’t mind.
B: Is it your first trip to the Fair, Mr. Brown?
A: No, it’s the fourth time.
-- 下午好!我是布朗先生,是澳大利亚悉尼大西洋工业有限公司进口部经理。这是我的名片。
-- 布朗先生,下午好!我是安德森女士,销售部的经理。
-- 见到你很高兴,安德森女士。
-- 布朗先生,我也很高兴见到你,请坐。
-- 谢谢。
-- 你愿喝茶还是咖啡?
-- 如不介意请来杯咖啡吧。
-- 布朗先生,这是您第一次参加博览会吗?
? 不,这是第四次了。
B: Good. Is there anything you find changed about the Fair?
A: Yes, a great deal. The business scope has been broadened, and there are more visitors than ever before.
B: Really, Mr. Brown? Did you find anything interesting?
A: Oh, yes. Quite a bit. But we are especially interested in your products.
B: We are glad to hear that. What items are you particularly inter - ested in?
A: Women’s dresses. They are fashionable and suit Australian women well, too. If they are of high quality and the prices are reasonable, we’ll purchase large quantities of them. Will you please quote us a price?
B: All right.
-- 太好了。您发现博览会有什么变化吗?
-- 对,变化很大。经营范围扩大了,而且客户也多了很多。
-- 布朗先生,真的吗?你有没有发现感兴趣的商品?
-- 是的,有很多。我们对你们的产品尤其感兴趣。
-- 听你这样说我们真高兴。您对什么产品尤其感兴趣呢?
-- 连衣裙。这些连衣裙的款式不仅时髦,而且很适合澳洲妇女穿着。 如果这些衣服质量好,价格合理,我们将大量订购。您能开个价吗?
-- 那好吧。
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很多外贸企业都是用英语面试的,那么如何出色的用英语面试外贸工作呢,下面读文网小编就给大家分享一些英语面试外贸工作的一些方法技巧及经典问答。
How do you feel about working for a small company?
你怎样看待在小公司工作?
I always wanted to work for a small company because I don't want to become a tiny cog in a huge machine.
我一直希望小公司工作,因为我不想成为一台大型机器中的一个极小的齿轮。
My friends who work for large companies say they work only in specific areas.
我的一些在大公司工作的朋友说,他们只能在特定的领域工作。
Large companies encourage specialization of skills.
大企业鼓励技术专业化,
I'd like to get involved in every aspect of business.
而我想要接触到公司的每一个方面,
I want to see how the entire operation takes place.
想看看整体业务是如果进行的。
In a smaller company,there is a hands-on involvement that brings a sense of accomplishment less available in a large company.
在小一些的公司,可以直接参与工作,而那能够带来在大公司难以获得的成就感。
答疑解惑
回答这个问题时,要举出和大公司相比,在小公司工作的优点,并向面试官传达想在小公司工作的愿望。
面试必备
How do you feel about working for a large company?
你觉得在大企业工作怎么样?
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要做外贸业务,一定要学好如何写商务英语函电,这是外贸业务员的基本功。现在跟读文网小编一起来看看下面五种常见外贸业务员的邀请函模板吧。
Dear sir/madam:
I'm delighted you have accepted our invitation to speak at the conference in [city] on [date].
As we agreed, you'll be speaking on the topic from [time] to [time]. There will be an additional minutes for questions.
Would you please tell me what kind of audio-visual equipment you'll need. If you could let me know your specific requirements by [date], I'll have plenty of time to make sure that the hotel provides you with what you need.
Thank you again for agreeing to speak.
I look forward to hearing from you.
Sincerely yours,
[name]
[title]
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